Squad Lead – Upstream Supply Chain (Ordering) (mfd)

TOM transformation:

TOM describes the desired state of our organizations operational capabilities and functions. It provides a vision for the future state of the business explaining how the company needs to operate to deliver its strategy and achieve its business goals efficiently. The TOM outlines how various elements like processes technology governance and people should interconnect and interact to deliver value. It serves as a roadmap for implementing organizational change and transformation.

At METRO we are progressing on our digitalization journey and as part of the transformation enabled by the TOM ecosystem we are introducing new leadership roles to bring this vision to life.

Job Description

Global Process Operations is a cross-functional solution support team that acts as a backbone between Business and Technology.

For the Global Process Operations we are looking for a Squad Lead for the following squad:

• Upstream Supply Chain (Ordering) - The squad proactively monitors daily order flows manages ordering-related incidents and activates contingency measures to guarantee on-time order transfer to logistic providers and suppliers.

How will you make an impact

We are looking for dedicated individuals to join our team as a Squad Lead. In this role you are responsible for maximizing the business outcome of the squad and achieving squad KPIs as agreed on with the Platform Lead resulting from the ABR/QBR process.

As Squad Lead you act as primary point of contact for stakeholders gather feedback and manage expectations to ensure alignment with business goals. You will drive the future workplace environment for all our METRO employees worldwide and have functional leadership responsibility for the squad members.

Your Responsibilities:

Lead the Squad with Clear Ownership & Accountability

• Shape the transformation of the workplace environment to implement our cloud strategy and ensure a seamless state-of-the-art experience for our employees.
• Take full responsibility for the squads outcomes including solution & service lifecycle costs benefits and business impact.
• Translate business needs into actionable squad strategies ensuring the team is working on solutions and services that meet customer needs platform mission and business objectives.
• Stay up to date with market or technical trends and industry developments to identify opportunities for growth and improvement and integrate them into solutions and services discussions.
• Steer and manage our external service partner and ensure operational stability.
• Offer ongoing functional leadership to squad members providing the guidance and support necessary to deliver high-quality solutions and services.

Manage Squad Backlogs & Roadmaps

• Own the execution and delivery of squad objectives (from ABR/QBR process) ensuring work translates into measurable business value.
• Responsible for managing and prioritizing the squads solution and service backlog and ensuring that epics/user stories are created well and aligned with the overall business strategy.
• Develop and continuously update detailed roadmaps that outline the planned work for the squad ensuring alignment with strategic goals as agreed on with the Platform Lead.

Own Stakeholder Engagement and Dependency Resolution

• Actively align with Platform Leads Skill Chapter Leads other Squads and Countries to drive seamless collaboration.
• Take ownership of dependencies and risks solving cross-team challenges before they impact delivery.
• Identify and resolve dependencies with other Squads ensuring joint impact on METROs business goals.

Qualifications :

• 6 years of work experience in area of expertise; 
• High level of expertise regarding area specific content; 
• Experience in managing digital products (e.g. creating and executing product strategies) in a complex and dynamic environment; 
• Demonstrated experience in a matrix organization functional leadership role; 
• Experience in leading of the delivery of IT topics; 
• Demonstrated experience in management of topics combining business and IT needs; 
• Very good fluency in English (written and verbal). 

Additional Information :

What we offer at  

• Hybrid and agile work: thrive in a flexible multicultural environment.

At we promote work-life balance through a hybrid working model. Youll be part of self-organizing multicultural teams that collaborate in an agile setup.

• People development: when you grow so do we!

We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development leadership appreciation ... its time to upskill your career.

• Support with individual solutions: we are people-caring!

We offer support whenever you need it - at every stage of your professional journey.

Want to know more about all our benefits Discover more here.

Lets connect soon. Apply for the role now!  

Position grade within our career framework: Squad Lead - Md8

Remote Work :

No

Employment Type :

Full-time