Special Projects Manager Operations (mfd)

• HOLYis the soft drink revolution: With our powdered drinks HOLY Energy HOLY Hydration HOLY Iced Tea and HOLY Milkshake you get amazing taste across 50 flavors while maintaining a good consciencefor your body & the environment.
• Over 2M loyal customers: Started in a shared apartment by three best friends we have scaled to Europes fastest growing consumer brandand our cult-like community the HOLY Squad loves it: 4.6 stars on speak for themselves.
• From D2C to Global Omnichannel: In less than four years weve profitably scaled HOLY to more than 150M D2C revenue in DACH FR UK and PL. Now scaling our retail business were on an exciting transition to becoming a true omnichannel rocketship.
• We are still just getting started: Backed by the worlds best consumer investors we aim to revolutionize the soft drink industry and build a generational love brand: tastier healthier & more sustainable. Our team of 150 people aims high (Coca-Cola were coming for you!).

Operations isnt a backend function at HOLY every delivery every customer interaction every product launch is a brand moment. As we scale from 150M D2C into a true omnichannel rocketship complexity is exploding across supply production logistics procurement and customer service. We need someone who treats Operations problems the way builders treat code:diagnose the real bug ship the fix watch it run.

Youll join HOLYsSpecial Projectsteam and own a portfolio of Operations problems end-to-end from diagnosing the real problem to building the models tools and processes the solution needs to personally running them until a permanent owner takes over. This is abuilder role not an advisor role.Theres no in-house engineering team to delegate to youll ship the production-grade tools and processes yourself leveraging AI-native tooling (coding agents workflow automation MCPs) to compound your output.

Youll report to theDirector - Special Projects and partner directly with Operations team leads across the function. The role is based inBerlin with daily contact with the operators doing the actual work.

Responsibilities:

• End-to-End Project Ownership
  Own HOLYs priority Operations problems across the full lifecycle diagnose build run and hand over to a permanent owner. Carry multiple projects in parallel across Operations (supply production logistics procurement customer service) and sequence by impact and readiness.
• Hands-On Problem Solving
  Pick up problems handed off with minimal context push for a deeper briefing if needed then take it from there. Sit with the team handle real cases and diagnose whats actually going on before reaching for a solution.
• Business Analysis & Decision Support
  Turn ambiguous problems into clear decision-ready frameworks. Quantify business impact (P&L unit economics risk) independently. Drive decisions; escalate with options and a recommendation not just a problem.
• Process & Systems Design
  Turn unclear manual or fragile Operations workflows into scalable operating processes with defined ownership interfaces and success metrics. Reduce operational overhead failure points and coordination cost measurably.
• AI-Native Building
  Build the internal tools models and automations the team is missing. Use AI-native tooling (coding agents workflow automation MCPs) to compound personal leverage and ship production-grade output not prototypes.

• 1 years in a high-growth environment as a founders associate startup generalist hands-on consultant or in venture capital / venture building. Must have actually fixed things not just built slides.
• Fluency withAI-native tooling(coding agents like Claude Code / Cursor orchestration tools like n8n or MCPs) or a clear track record of learning new build tooling fast.
• Strongquantitative skills comfortable building P&L models unit economics and sensitivity analysis from scratch.
• Excellentcommunication fluent in English and German able to flex between operator-level precision and leadership-level structure.
• Operator not advisor:You roll up your sleeves and run the process yourself for as long as it takes. Brokering meetings isnt your idea of progress.
• Diagnose before you build:You go find the real problem yourself even when the stated one looks obvious.
• Ship in production:Models tools and processes the team uses in production not decks describing what should happen.
• Move in ambiguity:You dont wait for perfect clarity. You take full ownership of outcomes not just contributions.
• Thrive under pressure:Tight deadlines and shifting priorities energize you not paralyze you.
• No dogma:You pick the right mix of process models and tools for the problem at hand. The best solution wins.

• A successful and growing company:Join a company that has been growing profitable and quickly for the last 36 months and have raised a series B while many other e-commerce companies are struggling.
• Huge impact: Enjoy huge impact to shape HOLYs internationalisation in a top market.
• Awesome team: Join an awesome team of colleagues who are ambitious funny down-to-earth and authentic. Get to know us and see for yourself!
• Top product: Marketing is important but a good product is essential. Our differentiated soft drinks have won over 2.5 million customers. Check out our reviews or contact us for free samples.
• Startup culture: Join a startup culture that values flat hierarchies fast pace and personal development. With us you can make a real impact.
• Perfect setup: Enjoy a perfect setup that includes all the requirements of a modern employer such as a central office in Berlin Prenzlauerberg flexible working hours and much more.
• Competitive comp. equity: Join us at a pivotal stage of hypergrowth. We offer a strong salary and meaningful equitygiving you the chance to share in our current success and benefit from the massive upside as we scale.
• How we support your growth: flexible hours 28 vacation days 30 work-from-abroad days 1500 learning budget Urban Sports Club membership public transport subsidy and biannual 360 feedback tied to your compensation.

As we are experiencing rapid growth and have ambitious plans the optimal start date for the position is today. Nonetheless we are prepared to patiently await the arrival of the ideal candidate recognizing that quality ultimately yields the best results.

1. Getting to know you:30-minute screening interview where well talk about HOLY and the position and see if expectations match.
2. Hiring Manager Interview with the Director Special Projects:Deep dive into your experience and the details of the role.
3. Case study & on-site interview:A real Operations problem from our world diagnose propose defend. Second meeting at our office (the HOLY Temple) to walk through it together.
4. Reference calls:Wed like to connect with 12 former colleagues or managers who have worked closely with you.
5. Interview with a Founder:Final cultural-fit meeting with Fredi one of our HOLY Founders.
6. Job offer and decision:If everything aligns youll receive an offer and we get started together.

Typically this process should take around 2-3 weeks.