Senior Specialist, Product Operations (Growth, Quick Commerce)

We are on the lookout for a Senior Specialist Product Operations to join our Growth Team on our journey to always deliver amazing experiences.

Growth at Delivery Hero is driven by the effectiveness of our product deployment at scale. This role sits at the intersection of product strategy and regional commercial performance. You will be responsible for ensuring that our product launches are not only executed efficiently but are calibrated to drive quantifiable business outcomes across our 70 global markets. You will bridge the gap between central product development and regional market adoption using data to ensure our solutions directly impact the bottom line for our Dmart and Local Shop partners.

Be part of redefining how customers experience quick commerce. Youll help build technology that scales our non-food offerings reaching new market segments and driving revenue growth. By innovating within our Quick Commerce Team youll make Delivery Hero the go-to platform for a broad range of products helping us grow faster and deliver more value to customers around the world.

Core Responsibilities

• Strategic Coordination & Operational Execution: Lead the end-to-end lifecycle of high-stakes feature rollouts. You will ensure seamless deployment across our 70 markets. When it comes to rollouts you are responsible for the how and when. Owning the launch roadmap sequencing and execution cadence to ensure product releases land successfully.
• Performance-Driven Coordination: Bridge the gap between operational output and commercial metrics. You will not only manage the launch process but will also calibrate it in real-time based on adoption data. Youll use your analytical findings to adjust rollout timelines prioritize feature configurations for high-impact markets and ensure operational efforts are directly mapped to business targets.
• Analytical Risk Management: Proactively identify friction points that threaten operational stability or commercial performance. Using data you will diagnose scaling challenges and process gaps implementing robust frameworks that allow us to move faster while maintaining consistency. You dont just clear roadblocks; you design systems to prevent them from recurring.
• Strategic Roadmap Influence: Translate field-level reality into product strategy. By analyzing usage patterns and market performance data you can act as the commercial voice in roadmap planning sessions. 
• Operational Reporting & Insights: Own the performance feedback loop. You will work with your stakeholders to define how we measure product adoption success moving beyond vanity metrics to provide leadership with actionable insights on regional adoption commercial lift and the tangible business impact of our initiatives.

Qualifications :

• 4-6 years of experience leading high-stakes GTM launches and rollouts in a B2B or commercial-focused environment.
• Proven ability to manage multiple projects and priorities simultaneously.
• You make sound calls on execution timing launch sequencing and escalation without needing supervision. You know when to push forward pause or flag risks. You own the outcome of your domain and operate with conviction even in ambiguity
• A data-driven mindset with a proven ability to turn complex data into actionable insights leveraging your expertise in tools like Tableau BigQuery and Looker to own business reporting and drive impact.
• A systems-thinker with a proven ability to design scalable frameworks and drive executive-level stakeholder alignment in high-pressure environments.
• Ability to identify problems proactively propose solutions and execute autonomously within your area of ownership.
• Experience in designing and implementing project management frameworks and collaboration mechanisms including the ability to create and maintain go-to-market plans and rollout coordination documents to ensure flawless execution and communication.
• You have exceptional stakeholder management skills to build trust with PMs EMs and regional teams through clarity and follow-through. You navigate competing priorities and differing perspectives with diplomacy and transparency.

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation & Gym. 
• Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank  Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers and Food Vouchers. 
• Wondering what relocating to Berlin is like In this article weve put together 10 things you should know about moving to Berlin  and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
• Ready to prepare for your interview Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust let us know with an email to our Inclusion Officer at

Severely disabled applicants with equal qualifications will be given preferential consideration.

Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Remote Work :

No

Employment Type :

Full-time