Senior Software Engineer of Data Platform and Services

Location: Berlin Germany Remote Status: Fully Remote (#LI-Remote)

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The worlds leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Position Overview

We are looking for a Senior Software Engineer to join our globally distributed Data Platform team in Europe. This is a high-impact individual contributor role focused on driving the migration of our core data pipelines to modern scalable platforms. You will take technical ownership of migrating legacy Hadoop/Spark/Impala systems to a modern Databricks-centric stack. This role is ideal for a hands-on engineer who is passionate about modernizing data stacks and influencing platform architecture in a large-scale global environment.

You Will: Key Responsibilities & Impact

• Data Pipeline Migration: Own and drive the migration of legacy data pipelines (Hadoop Spark Impala) to modern platforms with a primary focus on Databricks. This includes porting complex SQL re-architecting ETL scripts and migrating connections and secrets.
• Accelerated Migration through Vibe Coding: A significant portion of the migration will be executed through vibe codingleveraging state-of-the-art AI coding assistants (such as Claude and Codex) to automate and accelerate the conversion process. Rather than writing everything from scratch you will orchestrate and guide AI models to port complex SQL queries translate legacy scripts untangle dependencies and quickly generate clean modern code while maintaining rigorous oversight on system architecture and logic verification.
• Develop and Modernize: Design build and maintain scalable Airflow DAGs and Databricks Jobs for large-scale data pipelines. Ensure all migrated and new systems are resilient performant and cost-efficient.
• Ensure Data Integrity: Implement and execute robust validation strategies to ensure data parity and quality between legacy and modern systems throughout the migration process.
• Drive Operational Excellence: Enhance our data platforms reliability by contributing to SLOs/SLAs observability and incident response practices. Participate in a scalable on-call rotation for production support.
• Data Experience: Possess a strong understanding of contact center analytics and the data used to measure and improve customer interactions including data aggregation conversation analytics and business reporting. They should embrace data-driven design and build systems with observability measurement and continuous improvement.

You Have: Required Skills & Qualifications

• 68 years of software engineering experience with a strong background in distributed systems and large-scale data platforms and a track record of owning complex systems end-to-end.
• Platform Migrations: Driving or heavily contributing to legacy-to-modern platform migrations (e.g. Hadoop/Impala to Databricks) in production environments.

• Databricks Ecosystem: Jobs Delta Lake cluster configuration/optimization and porting complex SQL from Impala/Hive to Spark SQL.
• Orchestration & Scripting: Python for ETL scripting and deep expertise with Databricks for designing debugging and rewriting production DAGs.
• Cloud Infrastructure: Cloud-native data storage (specifically Google Cloud Storage) and interfacing with Kubernetes (GKE) microservice architectures.

Modern Data Platforms:

• Deep understanding of distributed data processing and real-time vs. batch trade-offs.
• Strong grasp of legacy big data frameworks (Hadoop MapReduce) to effectively untangle and migrate them.
• Familiarity with data integration patterns (connectors webhooks event-driven systems).

Cloud & Platform Engineering:

• Experience managing and integrating with cloud-native data infrastructure (GCP preferred).
• Experience operating data workloads in containerized environments.
• Strong focus on platform reliability scalability observability and data parity validation.

Communication & AI Collaboration:

• Excellent vibe coding skills: comfortable guiding prompt engineering and utilizing AI-assisted development tools (Claude Codex etc.) to automate code translation and pipeline migration.
• Comfort working across multiple regions and collaborating with globally distributed teams (US EU Israel India).

Nice to Have:

• Experience in conversational AI contact center platforms or customer engagement systems.
• Experience with Java or Scala particularly for deciphering legacy codebases during migration.
• Experience with CI/CD pipelines.

Our Benefits & Perks

We are committed to supporting the complete well-being health financial security family and professional growth of our permanent employees.

Financial Security & Growth

• Additional Pension scheme: deferred pension scheme (LivePerson contributes 20%) ESPP and annual bonus depending on achievements
• Equipment: Internet and Mobile reimbursement
• Development: Access to internal professional development resources.

Time Away & Family Support

• Flexible Paid Time Off (PTO): Personal time off 33 days vacation (28 days) and care days (5)
• Paid Public Holidays.

Volunteering Days: Use them to make a difference in your community. Whether its a cleanup supporting a local initiative or holding an Ehrenamt just let us know! Were here to help you create a meaningful impact.

Workplace Flexibility

• Remote-First Model: Be flexible work flexibly and from anywhere - no defined working hours or boundaries with offices in Mannheim and Berlin
• Monthly Connection: Join our monthly connection pizza day in the office!

Why Youll Love Working Here

As leaders in enterprise customer conversations we celebrate diversity empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced growth is constant and everyone is empowered to create their own success. Were very proud to have earned recognition from Fast Company Newsweek and BuiltIn for being a top innovative beloved and remote-friendly workplace and recognized by Gartner as a leader in the Conversational AI space.

Belonging at LivePerson: Equal Opportunity Employer

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other characteristics protected by US Federal State or Local law.

Accessibility Commitment

LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Important Candidate Notice

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ email address. LivePerson does not ask for personal or financial information as part of our interview process including but not limited to your social security number online account passwords credit card numbers passport information and other related banking information. If you have any questions and or concerns please feel free to contact