Senior Principal Product Manager Search

We are looking for an experienced product leader to shape the future of Search building intelligent AI-powered experiences that help millions of customers find exactly what they need quickly and confidently often before they know how to ask. Its about creating discovery experiences that feel effortless intuitive and deeply personalised. Youll lead the strategy and execution for Search and Discovery leveraging AI machine learning and customer insights to continuously improve query understanding relevance ranking and the overall search journey

Youll partner closely with Engineering Data Science Design and Commercial teams to solve complex customer problems at scale while building a product vision that balances innovation with measurable business outcomes.

If you think you have what it takes we encourage you to apply even if you dont meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes focusing on your qualifications skills and contributions. To support this we kindly ask that you refrain from including personal details such as your photo age or marital status in your CV ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process please let us know we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: WED LOVE YOU TO DO

• Define and own the product strategy and roadmap for Search and Discovery ensuring it delivers exceptional customer and business value.

• Lead the evolution of AI and machine learning capabilities that improve search relevance intent understanding ranking and discovery.

• Champion customer-first thinking by deeply understanding search behaviours customer intent and friction points translating insights into intuitive product experiences.

• Build search and discovery experiences that just work reducing customer effort through intelligent defaults contextual understanding and seamless discovery.

• Partner with Data Science and Engineering to develop deploy and continuously optimise ML models and experimentation frameworks.

• Drive product decisions through data experimentation and measurable outcomes using A/B testing and analytics to improve customer success.

• Collaborate across Product Design Engineering Commercial and Operations to ensure search capabilities are embedded across the end-to-end customer journey.

• Stay at the forefront of advances in AI generative AI semantic search large language models vector search and ranking personalisation systems identifying opportunities to apply emerging technologies where they create meaningful customer value.

• Communicate product vision strategy and outcomes clearly to senior stakeholders aligning teams around shared goals and priorities.

• Extensive experience leading products for search discovery AI/ML products or customer experience platforms.

• A strong track record of defining product strategy and delivering measurable outcomes in complex data-rich environments.

• Deep understanding of modern search technologies including semantic search relevance ranking recommendation systems vector search embeddings and generative AI applications.

• Experience partnering closely with Machine Learning and Data Science teams with the ability to translate technical capabilities into customer value.

• Strong product discovery and experimentation skills with experience using customer research analytics and experimentation to drive decisions.

• Proven leadership experience including coaching and developing high-performing product managers.

• Exceptional communication and stakeholder management skills with the ability to influence across technical and non-technical audiences.

• A systems thinker who can balance long-term strategic investments with delivering customer value iteratively.

• Passionate about applying AI to solve meaningful customer problems by understanding intent reducing friction and creating intuitive trusted experiences that simply work.

• Ability to influence senior leadership through customer insights data scientific reasoning and clear communication.

Zalando provides a range of benefits heres an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• 27 days of holiday a year to start for full-time employees

• 2 paid volunteering days a year

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando 30% off Lounge by Zalando discounts from external partners

• Relocation assistance available (subject to prior agreement)

• Family services including counseling and support

• Health and wellbeing options (including Wellhub formerly Gympass)

• Mental health support and coaching available

• Drive your development through our training platform and biannual peer-to-peer review