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Senior Account Director Digital Solutions (mfx)


Job Location:

Munich - Germany

Monthly Salary: Not provided by the employer
Posted: 13 July 2026 (30+ days ago)
Application Deadline: 10 October 2026
Vacancies: 1 Vacancy

Job Summary

Job Description
Read this first: what this role is and what it is not:
  1. This is a client-lead role. You own client relationships and the commercial growth that comes with them.
  2. No disciplinary responsibility. At VI leading isnt about hierarchy or reporting lines. You set direction and get people pulling towards it but you dont manage them on paper.
  3. Not an operational project role. You do not manage or run projects or manage delivery day-to-day.

If what energizes you is owning the client and growing the business rather than carrying disciplinary responsibility or running project operations you are in the right place!

Requirements

You nurture your client relationships with passion curiosity openness and creativity. Our clients seek you out as a partner and advisor to successfully tackle their digital challenges.

What you will do:
  • Your role. You are the face of VI for the clients you manage their first call their trusted advisor the person who reads a situation and strikes the right tone every time. Clients come to you because of who you are and what you know and they stay because you consistently help them turn digital challenges into business success stories.
  • The client relationship. You build close trusting partnerships with a portfolio of clients and are their primary point of contact. That means steadily widening your stakeholder coverage earning trust across budget owners departments and buying centers to lay the groundwork of client growth.
  • The business do not just process briefings. You actively help clients to uncover and solve their real business challenges along their customers digital journey.
  • The order turn business challenges of your clients into signed offers. Together with the Client Partner team you are accountable for the agencys annual order volume.
  • The account shape the account team rituals to create the right atmosphere ambition and dedication to deliver outstanding results that win the clients hearts and minds.
What we expect:
  • A genuine pull toward owning client relationships commercial growth and energizing the team around the client.
  • At least 6 years in client service account management or consulting (agency side or in-house).
  • A completed university degree (engineering economics or similar) or a comparable qualification.
  • A strategic mindset and real enthusiasm for digital topics.
  • Curiosity about people: you connect easily listen closely and quickly see what matters.
  • Proficient English and very good German (written and spoken).

Contact
Marion Huwatscheck


About Company

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At Virtual Identity we are passionate about tackling day-to-day problems, solving them digitally and coming up with solutions that are not only fun but – most importantly – useful. For people as well as brands. We have done so for the past 30 years and are currently counting 150 colle ... View more

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