Sales Engineer

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Job summary

A Sales Engineer at Equinix supports the technical sales process across an assigned portfolio of accounts. Working under the guidance of Solutions Engineering Management and senior peers the role focuses on developing customer-facing skills building foundational product knowledge and contributing to solution design and pre-sales deliverables. The Sales Engineer collaborates with Account Executives to understand customer needs and begins to independently apply Equinix solutions to address them.

Responsibilities

Technical consulting & sales support

• Collaborates with Sales Account Executives to identify customer business needs challenges and technical requirements and maps these to Equinix solutions

• Applies defined technical processes and procedures to develop solutions escalating to senior team members on complex issues

• Participates in customer meetings and presentations taking on increasing technical responsibility with appropriate guidance

• Demonstrates a foundational understanding of Equinix data centre and interconnection services

Solution design & deliverables

• Assists in and coordinates RFI/RFP/RFQ preparation as requested by sales representatives

• Contributes to the development of customer deliverables including design packages and feasibility inputs with oversight from Solutions Engineering Management and senior peers

• Applies standard practices to analyse situations or data of basic to moderate complexity

• Exercises growing judgement within defined procedures to determine appropriate solutions

Customer relationship

• Communicates with customers (internal and external) in a professional and effective manner both verbally and in writing with coaching and guidance

• Coordinates pre-sale support for company products and services ensuring a consistent customer experience

• Provides technical support in sales presentations customer meetings and trade shows

Business & market expertise

• Builds foundational knowledge of Equinix data centre interconnection and digital infrastructure solutions

• Develops familiarity with the competitive landscape and broader industry context

• Engages in ongoing technical education across colocation networking cloud integration and AI

Collaboration & communication

• Supports Sales teams in efforts to earn new business and maintain existing customer relationships

• Collaborates with internal teams (Customer Success Operations Order Management Implementation Management etc.) to ensure smooth transitions from pre-sales to post-sales

• Builds and maintains relationships with key internal stakeholders

• Develops clear and professional communication skills with regular coaching and feedback

Organisational involvement

• Open to guidance and mentorship from leadership and more senior Sales Engineers

• Actively participates in team initiatives and structured development programmes

• Provides feedback on systems tools and processes to the leadership

Qualifications

Languages

• Native German required and Strong English proficiency required as it is Equinixs primary business language

Experience

• Proven years of related experience or equivalent. Prior exposure to data centre cloud networking or telecoms is an advantage

Education

• Bachelors degree in a technical or business-related field or equivalent practical experience

Technical skills

• Foundational understanding of data centre infrastructure networking concepts and/or cloud services. Ability to learn and apply new technical knowledge quickly

Presentation skills

• Ability to clearly articulate thoughts and present in front of various audiences

Collaboration

• Strong interpersonal skills and willingness to work cross-functionally. Ability to work in a global organisation interacting with many cultures in different regions. Receptive to feedback and coaching

Adaptability

• Ability to manage multiple tasks and adapt in a rapidly changing environment with attention to follow-through. Demonstrates curiosity and willingness to continuously grow and learn new topics

This position is based in Frankfurt Germany.

Equinix is committed to ensuring that our employment process is open to all individuals including those with a disability. If you are a qualified candidate and need assistance or an accommodation please let us know by completing this form.

Equinix is an Equal Employment Opportunity and in the U.S. an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race color religion creed national or ethnic origin ancestry place of birth citizenship sex pregnancy / childbirth or related medical conditions sexual orientation gender identity or expression marital or domestic partnership status age veteran or military status physical or mental disability medical condition genetic information political / organizational affiliation status as a victim or family member of a victim of crime or abuse or any other status protected by applicable law.

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