Revenue Operations Process Manager (mfd)

At Statista were all about facts and data for we are the worlds leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services we empower people worldwide to make fact-based decisions.

Founded in Hamburg in 2007 we have quickly grown into a global company with offices in major cities such as London New York Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success but also keeps creating new development and career opportunities for our employees.

We value and celebrate our diverse culture. You are welcome here for who you are no matter where you come from what you look like or whether you prefer bar graphs to pie charts. Your story matters keep writing it as part of our team.

Are you ready to join us

Responsibilities

• Take end-to-end ownership of designing standardizing and documenting global processes across the customer lifecycle from initial lead flow through to contract subscription management and revenue reporting.

• Partner with leadership and revenue teams (e.g. sales and client success) teams to evaluate and structure requests. Translate commercial pain points into prioritized high-impact business requirements for our Tech and Product teams. You will own the what and the why collaborating closely with technical teams who will execute the how.

• Own project management and stakeholder alignment for major rollouts.

• Act as a custodian of our commercial standards sales policies and rules of engagement ensuring a single source of truth that drives global consistency.

• Define and monitor strategic KPIs to measure process success continuously identify areas for optimization and report business impact to senior leadership.

Requirements

• Strong track record of designing standardizing and rolling out end-to-end sales and client success processes in a B2B / SaaS environment.

• Ability to break down complex ambiguous business problems into clear structured and actionable process documentation and briefings for technical teams.

• Excellent stakeholder management skills with the confidence to advise and push back when necessary to protect the scalability of our processes.

• Solid understanding of how CRM systems (like Salesforce) operate conceptually. You know how to design data models and reporting structures even if you arent the one coding them.

• Strong project management capability to orchestrate cross-functional projects manage development cycles.

• Fluent in English. German language skills are a plus.

What we offer

In addition to our great team culture and our shared goal of empowering people with data there are many other things that make Statista a great place to work! Join us and benefit from:

• Work from abroad up to 30 calendar days a year

• Hybrid work and flex-time

• International team and social events

• Subsidized urban mobility and access to fitness and wellness options

• Free access to Langdock and all its amazing functionalities

• Career & training opportunities

• Attractive locations and modern offices

• Mental health support with OpenUp

Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.

Required Experience:

Manager