Regional IT Lead (DACH)

JOIN THE STORY. BECOME A REGIONAL IT TEAM LEAD (DACH)

ABOUT ODYSSEY HOTEL GROUP

Odyssey Hotel Group is one of Europes most dynamic hotel operators developing and managing a growing portfolio of hotels across the continent. From lifestyle brands to extended stay concepts we create places where guests feel at home and teams feel empowered.

In a fast-growing multi-brand and multi-country environment technology is at the heart of everything we dofrom seamless guest experiences to efficient hotel operations. Our IT team plays a key role in ensuring reliability security and innovation across all our properties.

YOUR ROLE AS REGIONAL IT TEAM LEAD (DACH)

As Regional IT Team Lead you are responsible for ensuring the stability quality and compliance of IT operations and projects across the DACH region while contributing to operational IT excellence across the entire Odyssey portfolio. You combine handson technical expertise with leadership acting as a senior escalation point and ensuring IT systems effectively support hotel operations brand standards and the guest experience. The role has a strong tactical project focus primarily delivering operational enhancements system migrations and compliancedriven initiatives aligned with business and brand requirements.

In this position you report directly to the Head of IT and are responsible for managing a DACHfocused IT Coordinator providing direction oversight and coaching to ensure consistent execution and alignment with group IT standards.

WHAT YOU WILL BE DOING

• Take full ownership of IT operations and service quality across the DACH region

• IT background in a hospitality environment is required.

• Act as senior escalation point for complex incidents and operational risks across the portfolio

• Lead by example through hands-on involvement in daily IT operations troubleshooting and infrastructure changes

• Support hotel openings conversions and on-site technical implementations

• Execute and oversee IT projects in DACH ensuring alignment with group standards budgets and timelines

• Manage coach and develop the IT Coordinator in the region

• Ensure compliance with IT policies security standards and regulatory requirements

• Maintain and optimize core infrastructure including Microsoft Entra ID / Azure AD servers hypervisors and networking

• Coordinate with vendors hotel teams and internal stakeholders to ensure seamless IT service delivery

• Contribute to group-wide IT operations continuity and resilience beyond the DACH region

WHAT TO EXPECT

• A dynamic fast-growing international environment

• High level of ownership and autonomy

• Exposure to multi-country IT operations and projects

• Opportunities to shape IT standards and processes across the group

• Regular travel within the DACH region

• A competitive salary with bonus plan

• A diverse multicultural and dynamic work environment

• Respective of your work scope discounted stays at large branded hotels worldwide such as Marriott IHG and all Odyssey properties

• Up to 30 vacation days for a healthy work-life balance

• Access to a health card to reimburse health related invoices

• Ongoing training personal growth opportunities and priority access to internal vacancies.

WHAT YOU BRING

• Minimum 3 years of experience in a senior IT support IT coordinator or IT project management role

• Bachelors degree in Computer Science Information Technology or a related field

• Experience in multi-site environments such as hospitality retail or office based is a strong advantage

• Hands-on expertise in Microsoft Entra ID / Azure AD server infrastructure virtualization and networking preferably supported with acknowledged certifications

• Proven ability to balance operational work with coordination governance and documentation

• Strong communication and stakeholder management skills

• Fluency in English; German is strongly preferred

• Driving license