Product Manager, Delivery Promise

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

We are looking for a Product Manager to join our Product Management organization working with the Delivery Promise team. This is one of those parts of Wolts business that people dont always realize the complexity of. Logistics is absolutely integral to Wolt and doing it well can mean the difference between delivering blissful customer experiences efficiently and profitably vs. operational nightmares and a cacophony of late deliveries.

The Delivery Promise team is in the Courier & Logistics Product group at Wolt. Were driving the future with estimates that fuel our growth flywheel shaping shopping decisions and streamlining deliveries. Our goal: boost Wolts growth and profitability by delivering reliable precise time estimates to customers and partners a nutshell the team is responsible for crafting accurate and reliable time estimates that form a key part of the pre-checkout purchase experience for our consumers right from discovery to checkout. We employ advanced machine learning models and innovative tools to craft delivery estimates experienced by consumers across all business lines for Wolt.

As the Product Manager for the Delivery Promise team your role will be integral in ensuring that we provide the best delivery estimates for our consumers while balancing the operational impact of fulfilling deliveries against the promised estimates. You will be contributing significantly to Wolts goal of delightful customer experiences.

Join us in shaping the future of delivery where every delivery is an opportunity for delight and loyalty.

You could come to this role from various backgrounds but ideally you bring:

• Plenty of previous experience as a Product Manager
• Its a plus for you if you have a background in Machine Learning or Data Science since you would be focused on optimizing our estimates across markets and consumer cohorts.
• Proven track record in building products influencing cross-functional teams including engineering data design and operations.
• High ownership and collaborative capabilities making thoughtful decisions and focusing on product details to ensure execution aligns with the vision.
• Strong ability to define execute and measure meaningful OKRs ensuring alignment with company-wide goals and fostering bottom-up alignment from your team.
• Ability to focus on the bigger picture creating solutions that benefit couriers operations and customer experiences across the organization.
• Excellent stakeholder management skills able to work effectively with diverse internal teams and external partners while confidently engaging with leadership in a high-visibility role.

The position will be filled as soon as we find the right person so make sure to apply as soon as you realize you really really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well as youll own a piece of the pie.

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.