Operations Manager (fmd)
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Job Summary
About the role
FRAMEN is one of Europes fastest-growing Digital Outdoor Media networks with 50 employees working with leading brands and advertising agencies globally. We combine premium indoor environments strong content context and technology to deliver high-attention advertising experiences.
As Operations Manager youll keep the operations behind our screen network running smoothly. The role centers on the accuracy and integrity of our inventory data: monitoring it closely investigating the numbers and turning what the network tells us into clear reliable reporting for the wider team. Alongside this youll help coordinate new screen rollouts support our venue partners and act as a key link between clients sales and tech.
Key Responsibilities
Own the accuracy and integrity of our inventory data: screens locations venue types by keeping records clean and reliable as the network grows.
Investigate and fix data discrepancies before they cause problems downstream and set simple data-quality standards the team can follow.
Run analytics on the network build and maintain dashboards and report KPIs to clients sales and tech.
Turn operational data into clear insights that help the business make decisions.
Coordinate screen rollouts at new and existing partner venues end to end.
Oversee the device fleet: shipping returns and replacements and keep deployment and asset records up to date.
Own the speed and quality of partner support troubleshooting connectivity playback and device issues and escalating to tech when needed.
Collaborate closely with our international SaaS sales team.
Job requirements
23 years of experience in operations analytics or a data-focused support/logistics role ideally in a startup or fast-paced environment.
An analytical mindset with a genuine interest in working with data identifying discrepancies and communicating findings clearly.
Working knowledge of SQL and experience with a BI tools.
Fluent German and strong working-level English with the confidence to handle partner calls and video calls in both.
Excellent organizational skills and strong attention to detail.
A hands-on proactive attitude and the ambition to grow into a team-lead role.
Familiarity with Google Workspace Jira Slack and AI tools such as Claude.
Experience with a data warehouse (BigQuery PostgreSQL) advanced SQL or data-quality/data-ops practices as well as experience in automation or low-code is a plus.
Your profile
Competitive fixed salary
30 vacation days (based on full-time employment)
Subsidy for the Germany Ticket and Wellhub membership
Collaboration with international teams and external partners
Direct insight into a growing international DOOH (Digital Out-of-Home) company
Opportunity to take ownership and actively shape processes
Access to the Axel Springer network and co-working opportunities
About us
FRAMEN is an intelligent content and DOOH platform that transforms screens in premium locations into dynamic environments. Our media tech enables playback on all standard screens in commercially used spaces. Venue partners can easily manage their screens and content while advertisers use our technology to effortlessly launch and manage targeted campaigns. Our technology delivers relevant advertising real-time information and curated content to audiences in coworking spaces gyms and hotels making public media impactful and effortless.
FRAMEN is an Equal Opportunity Employer. There shall be no discrimination on the basis of age disability sex race religion or belief gender reassignment marriage/civil partnership pregnancy/maternity or sexual orientation.
Required Experience:
Manager
About Company
FRAMEN is an intelligent content and DOOH platform that transforms screens in premium locations into dynamic environments. Our media tech enables playback on all standard screens in commercially used spaces. Venue partners can easily manage their screens and content while advertisers ... View more
