Operations Coordinator Customs Brokerage

PSA BDP a member of the PSA Group is a leading provider of globally integrated and port-centric supply chain transportation and logistics solutions. The company is headquartered in Philadelphia PA and employs more than 5500 people are a team that celebrates our unique diversity and close-knit community atmosphere.

Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5000 customers including some of the worlds leading multinational companies within the chemical retail & consumer life sciences & pharmaceuticals and electric vehicle & industrial verticals.

Operations Coordinator Customs Brokerage (m/f/d) for our Frankfurt office:

Your Tasks:

• Ensure that Customs follows pre-agreed processes between customer operations and Customs
• Ensure that Customs entries comply with all laws and AEO requirements
• Resolving Customs related issues in general
• Develop relationship with local Customs
• Attend Customs related meetings and keep local organization properly informed
• Lead improvement and process optimization initiatives
• Perform data integrity checks and ensure compliance with standards
• Support local onboarding of new business or new agreed processes
• Create maintain and validate client work instructions and SOP documents
• Ensure all KPIs meet customer requirements
• Periodically review and improve process flow and document process flow
• Ensure billing is accurate and timely
• Monitor that all required data is updated on internal or client systems (as per procedures).
• Produce reports as required by clients and/or internal team

Your Profile:

• Completed apprenticeship in the field of customs or equivalent and additional qualifications in supply chain management will be helpful
• Experience of minimum 3 -5 years in customs
• Knowledge and experience of freight forwarding operations
• Working knowledge of the operations procedure in the country
• Knowledge in the system DAKOSYadvantageous
• Ability to adapt quickly to changing policies and procedures
• Language: German and English both fluent

There are many good reasons to join us:

An open working atmosphere in an international team lots of creative freedom flexible working hours attractive and performance-related remuneration social benefits: e.g. Job Ticket kindergarten allowance.

Not convinced yet Make up your own mind about us!

If you would like to take advantage of this opportunity please apply online stating your earliest possible starting date and salary requirements.
Personal references in the job advertisement are gender-neutral. If you have any questions please contact our HR department at