Knowledge Management Engineer (KME)

The Opportunity

The Knowledge Management Engineer (KME) supports U.S. European Commands (EUCOM) Knowledge Management team in delivering innovative user-centered solutions that improve efficiency and decision-making enhance information sharing and streamline business processes. KME will be familiar with the psychology behind user interviews who can systematically capture and organize user insights through rigorous qualitative research methodologies and structured interview techniques. The KME applies technical expertise customer engagement and design thinking to develop and sustain enterprise KM tools and practices across multiple classification levels.

Responsibilities

KMEs work as a team to collaborate with USEUCOM staff to capture requirements define use cases and translate operational needs into solutions. They map processes gather data and analyze operations to identify inefficiencies and recommend improvements. Applying Lean Agile and design thinking methodologies to standardize KM best practices across directorates KMEs aim to improve efficiencies across the staff. You will also develop and deliver training workshops and user guides to drive adoption of KM tools. You will serve as a trusted advisor to senior leaders and action officers fostering a culture of knowledge sharing. KMEs design implement and improve KM platforms and digital workflows to support EUCOM mission requirements. Developing SharePoint Online sites lists forms permissions and customizations; manage daily operations as Site Collection Administrators. You will be expected to build and sustain Power Platform applications automated workflows and Power BI dashboards to capture knowledge and enable data-driven decisions. Integrate KM solutions with enterprise IT services while ensuring compliance with DoD data governance and cybersecurity standards. Maintain system documentation process roadmaps and lifecycle sustainment plans.

Qualifications

Required

Active SECRET clearance with ability to obtain/maintain TS/SCI.
Ability to obtain a TESA visa in Germany - BA/BS 5 years AA/AS 7 years major cert 9 years OR 11 years of specialized KM/IT experience.
Experience with custom developed Microsoft Power Apps / Model Driven Applications
5 years in business process analysis/engineering with proven experience in process mapping and improvement.
5 years administering SharePoint (2016/2019/Online) including site collections page design permissions and
troubleshooting.
Proficiency in Microsoft Office Visio Power BI and workflow tools (Power Automate SharePoint Designer).
Experience in KM or process reengineering in a military HQ or joint command environment.
Strong communication skills; able to brief senior leaders and work in a collaborative fast-paced environment.
Demonstrated expertise in qualitative user research methods including proficiency in conducting structured user
interviews developing interview guides and applying techniques for uncovering user motivations and behaviors as
outlined in established UX research frameworks
DoD 8570.1 IAT Level II certification.

Desired

PMP Lean Six Sigma or business analysis certifications.
Experience with Agile development environments including familiarity with ServiceNow Confluence/JIRA or similar KM platforms.
Knowledge of Joint Operational Planning and staff processes.
Familiarity with user research best practices from recognized sources such as Steve Portigals Interviewing Users with experience translating interview findings into actionable insights and knowledge management systems that support
product decision-making

What You Can Expect:

A culture of integrity.

At CACI we place character and innovation at the center of everything we do. As a valued team member youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together we will advance our nations most critical missions build on our lengthy track record of business success and find opportunities to break new ground in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.

The proposed salary range for this position is: