Junior Process Manager IT (mfd)

As a Junior ProcessManagerIT you will support the optimization and documentation of IT processes and help make operational workflows more efficient transparent andcustomer oriented. You will coordinate interfaces between business units and IT support projects across the Salesforceecosystemand contribute to reliable processmonitoringthrough meaningful KPIs.

• Coordinate small to medium-sized projects across the Salesforce ecosystem from scope definition through delivery
• Gather business requirements and translate them into clear technical specifications
• Identifyopportunities for process optimization and assess their impact on business operations before implementation
• Act as the key interface between business teams and technical development teams
• Track project timelinesrisksand deliverables
• Create andmaintaindocumentation of processes requirements and changes for business and technical audiences
• Support the collection and monitoring of KPIs to improve process transparency and stability

With this knowledge you will strengthen our team:

• Bachelors or masters degree in business informatics Information Systems Digital Business Management InformationManagementor an equivalent field
• First professional experience in project coordination projectmanagementor a comparable junior role
• Experience with ERP-systems business technologyenvironmentsor comparable process landscapes
• Familiarity with Salesforce; exposure to Sales Cloud Marketing Cloud or Service Cloud is an advantage
• Strong documentation skills and the ability to explain technical processes in clear business language
• Strong stakeholder management and cross-functional communication skills
• Fluent English and German language skillsare mandatory; Spanish language skills is nice to have

You can look forward to a secure job with an internationally successful company that is at the cutting edge of refrigeration and air conditioning technology.

• An open corporate culture and a dynamic and challenging environment
• Exciting projects with creative freedom short decision-making paths and strong team spirit
• Flexible working hours and the option to work in a hybrid model
• A dedicated and supportive team that values collaboration
• An attractive remuneration package with capital-forming benefits Christmas and holiday bonuses 30 days holiday and a company pension scheme
• Corporate benefits with various providers in the car travel leisure and sports categories and much more
• Access to fitness sports and health facilities and fitness apps through our cooperation partner EGYM Wellpass
• Company bike leasing via our partner Bikeleasing

Then wed love to receiving your application via our application system. Your data will of course be treated confidentially.

If you have any questions please contact Robert Gebhardt:

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