Enter a job title or keyword
IT Service Desk Specialist (mfd) Augsburg
Job Location:
Monthly Salary:
Posted:
11 July 2026 (30+ days ago)
Posted:
Application Deadline:
8 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
LOCATION: Augsburg Germany
TASKS AND RESPONSIBILITIES:
EXPERIENCE AND QUALIFICATIONS:
Interested Apply now via our online applicant portal!
If you have any questions about the position or application process our Talent Acquisition Team is happy to assist.
Florian Hermann
Please note that we are unable to hire applicants residing in countries outside our legal entity countries. Please note that IGEL does not currently have a sponsorship license and is regrettably unable to offer sponsorship.
We celebrate tolerance and diversity and we are committed to building teams that represent a variety of backgrounds skills and perspectives. IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition sexual orientation or any other consideration made unlawful by federal state or local laws.
LOCATION: Augsburg Germany
TASKS AND RESPONSIBILITIES:
- First point of contact for our employees when it comes to IT related issues
- Provide remote and onsite/field support if required
- Manage tickets and ticket communication
- Manage the IT warehouse
- Execute standard requests for IT Services
- Contribute to the continuous improvement of IT processes
- Participate in projects
EXPERIENCE AND QUALIFICATIONS:
- Completed training in the field of IT and/or at least up to 1 year of experience in IT
- Works under close supervision
- Skilled specialist with Windows 10 iOS Linux (macOS)
- Understands implications
- Experienced inworking with Office 365 apps such as Microsoft Teams OneDrive for Business SharePoint Outlook etc.
- ITIL ITSM user experience (in ServiceNow)
- Good written and spoken German and English
- High level of customer and service orientation
- Willingness to learn about other IT topics as needed
Interested Apply now via our online applicant portal!
If you have any questions about the position or application process our Talent Acquisition Team is happy to assist.
Florian Hermann
Please note that we are unable to hire applicants residing in countries outside our legal entity countries. Please note that IGEL does not currently have a sponsorship license and is regrettably unable to offer sponsorship.
We celebrate tolerance and diversity and we are committed to building teams that represent a variety of backgrounds skills and perspectives. IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition sexual orientation or any other consideration made unlawful by federal state or local laws.
Required Experience:
IC
About Company
IGEL Technology is a German software company that develops IGEL OS, a secure Linux-based endpoint operating system designed to simplify and harden access to cloud workspaces, virtual desktops, and remote applications for enterprises.
