IT Operations Specialist (fmx) Berlin
Job Summary
Join icon incar as an IT Operations Specialist (f/m/x)in Berlin to help and support our 3D team. You will maintain our render farm optimize our CI/CD pipelines and resolve technical roadblocks so our creative and technical team members can focus on production.
- Installation & Configuration Expertise:Set up and configure workstationsuser managementdrivers applications licensesfor end users.
- Production & Prototyping Pipelines:Support andoptimizeour GitLab CI/CD pipelinesmonitortherenderfarm and maintain our internal Linux prototyping environment.
- Troubleshooting Expertise:Diagnose and resolve hardware software and network issues to ensure minimal downtime and maximumproductivity.
- Inventory Management:Track and manage team assets (licenses hardware peripherals etc.) ensuringaccuraterecords and efficient resource allocation.
- Help Desk Support:Providetimelyassistanceto users viachatphoneremote accessor in-person interactions delivering effective solutions to technical problems.
- Documentation:Generate documentation for common procedures and troubleshooting steps within our knowledge base (primarily Confluence/Jira).
Heres what we think you need to succeed in this role:
- 3 yearsof profound work experience in the field
- Proactivity:Problem-solverwhoanticipatestechnical bottlenecks takes initiative and escalates complex issues effectively..
- Advanced Windows Knowledge:Ability to analyze logs troubleshoot hardware compatibility and perform network tasks (DNS refresh VPN domain joining remote access setup).
- Computer Management Expertise:Confident in configuring BIOS settings swapping hardware components andoptimizinghigh-performance systems.
- Soft Skills:Excellentcommunicatorand reliableteamplayerwhoadaptseasilyto fast-changingrequirements.
- Language:Business-level communication skills inEnglish.
- Willingness to travelbetween our German offices (Berlin IngolstadtMunichandWiesbaden) as needed.Office attendancein Berlinis atleast2-3 days per week.
- Enthusiasmto learn and develop professionally.
- Basic Linux Knowledge:Comfortable navigating Linux environments managing directories and installing software from the command line.
- Experiencewithinstalling andmaintainingAmazonThinkboxDeadline.
- ExperiencewithDocker.
- Experience withcoding smallhelper tools.
- Advanced toexpertLinuxskills.
- Fluent German language skills.
It is our aim to support our employees in and out of the office. With flexible working hours adaptive work from home protocol and sabbatical plans we give our employees the chance to define their own authentic work-life balance. At regular company events and parties we celebrate and grow stronger as a team and to complete the happiness package we offer Company Bikesupport Urban Sports have access to a host of discounts and deals for shopping and services and offer a company pension scheme.
With our centrally located offices in Berlin Tokyo Munich Wiesbaden and Ingolstadt that come equipped with stocked kitchens and lounge areas we hope you join us in our mission to designing a better future!
*All qualified applicants will receive consideration for employment without regard to race color religion sex national origin protected veteran status disability status age sexual orientation gender identity and expression marital status citizenship HIV/AIDS status or any other legally protected for U.S. based positions are generally required to be eligible to work in the U.S. without the need for current or future sponsorship.
Required Experience:
IC
About Company
* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any ... View more