IT Field Service Tech (mfd)

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence inspiring the world to learn communicate and advance faster than ever.

Position Overview

As a Field Service Technician at Micron you will play a crucial role in supporting and troubleshooting a variety of IT assets. Your expertise will ensure that our users have a seamless experience with their devices and software contributing to our world-class standards. This is an outstanding opportunity to work in a fast-paced environment and be part of an ambitious team in Munich Germany!

Responsibilities:

• Install configure and update PCs and portable devices
• Maintain orderly IT rooms and install equipment into data center cabinets
• Provide support for client software including Office 365 and Teams
• Install and upgrade software applications
• Open and coordinate tickets with remote IT support groups
• Qualify service requests and route them to the appropriate resolution teams
• Develop automations leveraging AI to improve task efficiency

Minimum Qualifications:

• High school diploma or bachelors degree in electronics computer science or a similar field
• Several years of experience in Service Desk or Field Services technician positions
• Understanding and experience with the Windows environment (OS SCCM AD O365 etc.)
• Business-level English intermediate German
• Valid German driving license

Preferred Qualifications:

• High school diploma or bachelors degree in electronics computer science or a similar area
• Over 5 years of experience in Service Desk or Field Services technician positions
• Experience working in electronics laboratories
• Solid understanding of the Windows environment and Linux
• Basic knowledge of network administration
• Strong attitude towards teamwork
• Good communication skills
• Business-level English intermediate German
• Valid German driving license

The base salary range that Micron estimates it could pay in for this position full-time is:

Our salary ranges are determined by role level and location. The range displayed oneach job posting reflects the minimum and maximum target base pay for new hire salariesof the position. Within the range individual pay is determined by work location and additional job-related factors including knowledge skills experience tenure and relevanteducation or training. The pay scale is subject to change depending on business recruiter can share more about the specific salary range for the position.

In addition to base pay the remuneration package also includes: eligibility for a variable plan subject to the personal achievement of objectives and the companys performance and benefits which -at the discretion of the company- currently include meal vouchers corporate welfare yearly allowance of remote working days supplementary health insurance life coverage Employee Assistance Program.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran or disability status.

Remuneration is determined by objective criteria regardless of gender and of any other factor protected by applicable federal state or local laws.

To request assistance with the application process and/or for reasonable accommodationsplease contact.

Applicant Privacy NoticeandEmployment Privacy Notice.Micron recruiters use review tools to identify your unique skill set based on the information in your CV to inform the recruiter of skills you may have that are not listed on your CV (based on your career history and work experience) to supplement the information provided in your CV with information obtained from publicly accessible professional-oriented sources (such as your publicly available LinkedIn profile) and to assess how closely your skill set matches the defined skill set for this position. While submitting your CV through this platform is not obligatory we encourage you to do so.

If you do not want to benefit from the skill and qualification matching features then you should not upload your CV through this platform. Instead email your CV toalong with the Req Id number listed in the job CV will be forwarded to the appropriate recruiter for review.

Micron Prohibits the use of child labor and complies with all applicable laws rules regulations and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert:Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However all information provided must be accurate and reflect the candidates true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology Inc.

About Micron Technology Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich lifefor all. With a relentless focus on our customers technology leadership and manufacturing and operational excellence Micron delivers a rich portfolio of high-performance DRAM NAND and NOR memory and storage products through our Micron brand. Every day the innovations that our people create fuel the data economy enabling advances in artificial intelligence and 5G applications that unleash opportunities from the data center to the intelligent edge and across the client and mobile user experience.

To learn more please visit