Internals Only IT Security & Operations Specialist (Shared Services)

War Child Alliance


Job Location:

Hamburg - Germany

Monthly Salary: Not Disclosed
Posted on: 8 days ago
Vacancies: 1 Vacancy

Job Summary

Your mission

The IT Security & Operations Specialist strengthens War Child Alliances ICT security posture and operational reliability by supporting the development implementation and monitoring of IT security standards and global ICT service operations. The role focuses on digital security cloud security identity and access management endpoint compliance incident response and the continuous improvement of ICT operational processes. The Specialist supports the Head of ICT and wider ICT team to ensure systems remain secure efficient and resilient enabling staff across the Alliance to work safely and effectively.

What you will do:
  • Support the implementation monitoring and continual improvement of ICT security controls cloud security baselines and secure configuration standards across WCA.
  • Monitor Microsoft 365/Azure security alerts investigate potential threats manage escalations and supporttimelyincident response and remediation.
  • Maintain secure user lifecycle processes access requests permissions conditional accessrulesand MFA compliance to protect WCAs digital environment.
  • Support endpoint security policies Intune device management compliance enforcement and the secure configuration of laptops and mobile devices.
  • Contribute to reliable secure and efficient ICT systems by supporting monitoring maintenance routines system integrity checks and operational troubleshooting.
  • Assistwith configurationmonitoringand documentation of Microsoft 365 Azure/Entra ID and related cloud applications to sustain secure digital operations.
  • Create andmaintaindocumentation SOPs quickguidesand FAQs on secure system use; support development of internal ICT knowledge resources.
  • Support internal awareness campaignsorganisesecurityfocused training sessions and promote responsible digitalbehaviouracross theorganisation.
  • Identifyinefficiencies propose improvements and support thestandardisationof ICT procedures and workflows that enhance service quality.
  • Provide remote supportguidanceand technical advice to country ICT staff ensuring alignment with global IT security requirements and operational standards.

ROLE-SPECIFIC OR CONTEXT RESPONSIBILITIES
Here a line manager can add any specific responsibilities/tasks if needed/required for the role or the context.
  • Monitor cloud and device security dashboards (Microsoft Secure Score Defender Entra ID alerts).
  • Support audit trails logging and compliance with IT security policies.
  • Assistin vulnerability identification and followup of remediation activities.
  • Maintain MFA enforcement and conditional access configurations.
  • Ensure compliance with defined endpoint security baselines.
  • Logprioritiseand help resolve IT security-related tickets.
  • Assistin managing global IT incidentsanalyseroot causes and document lessons learned.
  • Support cloud applications related to security and operations (Defender Intune Conditional Access SharePoint permissions).
  • Support delivery of training on secure digitalbehaviourand safe use of tools.
  • Contribute to ITIL-aligned service improvements.
  • Support operational readiness for new systems releasesor changes.

Your profile

KNOWLEDGE SKILLS EXPERIENCE

Education
  • Degree in ICT Information Security InformationSystemsor related field.
Experience
  • ICT operations or IT security administration preferably in an international environment;
  • Strong cloud security exposure.
Languages
  • Fluent English;
  • Additional WCA languages (Dutch French Arabic Spanish) desirable.
(Technical)Knowledge
  • Microsoft 365 admin;
  • Azure/Entra ID security;
  • Intune; endpoint security;
  • IAM; conditional access;
  • MFA enforcement;
  • ITIL framework.

What we offer

  • Location : We work with global teams with team members being based in different locations. War Child is currently operates in: Afghanistan the Central African Republic Colombia DR Congo Germany Jordan Lebanon the occupied Palestinian territory South Sudan Sweden Syria Uganda Ukraine (soon to be registered) and Yemen. We also have offices in the Netherlands and the United Kingdom. Preference is given to applicants who reside and have valid working permits. War Child does not offer relocation.
  • Type of Contract : Local contract with salary and secondary labour conditions based on the in-country salary scale local T&Cs will apply.
  • Internals only may apply.
Why You Should Apply
  • Meaningful Impact :Contribute directly to improving the lives of children and families affected by conflict through quality education and long-term sustainable change.
  • Professional Growth:Join a dynamic organisation that values learning innovation and professional development with opportunities for capacity building and growth through the role and War Childs global network.
  • Global Reach :Play a key role in scaling a ground-breaking programme across multiple conflict-affected contexts worldwide.
  • Collaborative & Inclusive Culture :Work alongside passionate mission-driven colleagues in a diverse inclusive and respectful workplace that prioritises safety fairness and equal opportunity for all.

How to Apply

This vacancy is open exclusively to internal applicants untilMonday 27 July 2026. We encourage eligible internal employees to apply during this period. If no suitable internal candidate is appointed the vacancy will then be advertised externally for two (2) weeks.

To apply please submit your CV and cover letter in English through our careers website.

Please note that applications will only be accepted through our careers website. To ensure a fair and consistent recruitment process applications submitted via email will not be considered.

By submitting your application you certify that all of the statements made in your application are true complete and correct and are made in good faith. You understand that falsifying misrepresenting or intentionally withholding information will be grounds for rejection of your application or withdrawal of any offer of appointment or if an appointment offer has been accepted this will be ground for employment sanctions such as but not limited to instant addition you understand that you need to submit a Criminal Record Certificate and that if you fail to submit it no employment relationship can be established.

Disclaimer
  • Only applications received via our website are processed.
  • If we appoint a suitable candidate before the given closing date we reserve the right to remove the vacancy from our website before that such a case any responses received after that time are not processed.
  • It could be that during our selection process the closing date for the vacancy is extended. If so and you have not yet heard from us your application will remain active.

About us

The War Child Allianceis an international non-governmental organization committed to providing psychosocial support child protection youth empowerment programming and quality education to the children affected by armed conflict. We implement evidence-based interventions to empower key stakeholdersincluding governments educators caregivers and communitiesto foster childrens wellbeing education and work with global teams with team members being based in different locations. War Child is currently operates in: Afghanistan the Central African Republic Colombia DR Congo Germany Jordan Lebanon the occupied Palestinian territory South Sudan Sweden Syria Uganda Ukraine (soon to be registered) and Yemen. We also have offices in the Netherlands and the United Kingdom.
Learn more about War Child and our programmes and Integrity

Our work with children and at-risk adults to keep them safe is the most important thing we do. We are committed to the safeguarding of children and vulnerable adults in all areas of our work. We have zero tolerancefor any behaviours and practices that puts children and/or vulnerable adults at risk of abuse and/or harm. All (prospective) employees will be expected to be compliant with and sign up to our Child Safeguarding policy our Code of Conduct and PSEA: Adults at Risk Policy. You can find the Child Safeguarding and Adults at Risk policy here: Integrity & Safeguarding - Home

Justice Equity Diversity and Inclusion (JEDI) and Belonging (DEIB)
We value diversity and inclusion and are committed to ensuring that all our people and job applicants are treated fairly irrespective of where what or whom they were born or of other characteristics. We want to offer a safe and inclusive workplace where all our people especially those who are currently marginalised or underrepresented can be themselves at work. If you have any questions about our commitment to Justice Equity Diversity and Inclusion (JEDI) and Belonging (DEIB)do get in touch:


Required Experience:

IC

Your missionThe IT Security & Operations Specialist strengthens War Child Alliances ICT security posture and operational reliability by supporting the development implementation and monitoring of IT security standards and global ICT service operations. The role focuses on digital security cloud secu...

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The War Child Alliance is an international non-governmental organization committed to providing psychosocial support, child protection, youth empowerment programming and quality education to the children affected by armed conflict. We implement evidence-based interventions to empower ... View more

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