ICB Data Control Manager Vice President (all genders)

The ICB Data Control Manager owns oversight governance and continuous improvement of the ICB Chief Data & Analytics Office (CDAO) control environment. This role delivers a consistent enterprise framework for control execution leads the end-to-end lifecycle of control issues (including CORE) and manages audit and regulatory engagement protocols tracking and reporting.

As a Data Control manager within our ICB team you will partner closely with ICB CDAO Technology Compliance Legal Audit and Operational Risk stakeholders to assess control health drive remediation and implement firmwide programs globally. The role requires disciplined execution strong judgment and executive-ready communication. You will be accountable for control management across four pillars: Risk Identification & Assessment Control Design & Evaluation Issues & Control Deficiencies and Control Governance & Reporting.

• Own and maintain the operational risk assessment for ICB CDAO across data privacy/individual rights data governance permitted use data quality protection retention/destruction storage analytics/insights and AI/ML and model oversight. Translate risk into clear business impact prioritization and escalation.
• Define and maintain control expectations control inventory testing approach evidence standards and performance monitoring. Challenge design adequacy and drive measurable uplift where controls are weak or inconsistent.
• Lead the full lifecycle for control issuesintake classification root cause action planning milestone management validation closure and sustainabilityensuring timely delivery and prevention of recurrence.
• Establish and run governance routines (committees working groups MI KRIs/KPIs) ensuring decision-quality reporting on control health emerging risks and remediation progress.
• Lead control environment enhancements in response to firmwide initiatives regulatory expectations and industry developments; drive implementation to completion across geographies.
• Partner across lines of defense to deliver consistent risk practices including control design reviews risk mitigation plans issue management and governance effectiveness assessments.
• Lead and coordinate end-to-end audit and regulatory exams and responses for ICB CDAO including interactions with global regulators (e.g. OCC Federal Reserve PRA FCA BaFin ECB). Own tracking and closure of resulting actions (e.g. MRAs) with clear accountability and evidence.
• Ensure alignment with applicable policies standards and regulations; manage exceptions and strengthen adherence through monitoring guidance and escalation.
• Provide practical risk guidance for new initiatives products and material changes; influence stakeholders to embed controls into day-to-day execution and decision-making.

• Significant relevant experience in operational risk internal controls audit and/or control management within complex regulated environments.
• Strong expertise in operational risk and internal control frameworks including assessment testing/validation issue remediation and governance reporting within retail banking.
• Proven knowledge of data risk domains (privacy governance quality protection retention storage) and technology/IT control concepts within retail banking.
• Demonstrated subject-matter capability in AI/model governance including oversight of large language model (LLM) risk considerations aligned to CDAO governance frameworks.
• Experience leading cross-functional initiatives with measurable outcomes; ability to diagnose problems define root cause and drive execution to closure.
• Hands-on experience with RCSA/CORE-type processes operational risk issue management and control deficiency remediation.
• Strong judgment under pressure; ability to manage competing priorities and non-negotiable deadlines.
• Clear concise communication skills (written verbal and presentation) with the ability to influence senior stakeholders and escalate effectively when needed.
• Ability to challenge constructively resolve conflicts and enforce accountability across stakeholders.

• Experience in technology data or analytics environments (e.g. IT audit technology controls data management/governance).
• Comfortable operating in agile/digital-first delivery models and using delivery tools (e.g. Jira Confluence).
• Management-level experience at a large financial institution regulator or consulting firm; experience supporting the build-out of a new retail/digital bank is a plus.