HR & Office Management Specialist (mwd)

We welcome applications in English or German.

About Custom Surgical

Custom Surgical is a fast-growing AI-powered medical technology startup transforming the future of eye care through advanced 3D visualization and intelligent Computer Aided Diagnosis systems. We work at the intersection of artificial intelligence hardware software and clinical innovation building products that enhance diagnostic precision and improve patient outcomes.

We are an ambitious international team of around 20 people that moves fast learns constantly and develops AI-driven technologies to support surgeons in some of the most demanding clinical environments.

The Role

Were looking for an HR & Office Management Specialist to take ownership of the people and office functions that keep Custom Surgical running reporting directly to the Head of Finance & Operations. This is a broad hands-on role for someone who likes variety and wants real responsibility across HR office management and a share of finance.

Youll be the person who keeps our Munich office and our people processes working smoothly from onboarding a new hire and managing contracts to running the office day to day to supporting payments and invoicing. Its a role with high autonomy and visibility in a small fast-moving team.

What Youll Do

HR (around 40%)

• Own the end-to-end onboarding process for new hires
• Draft and manage employment contracts references and people-related documents
• Maintain and optimize Kenjo our HR system
• Support payroll preparation and coordinate with external providers
• Support employees on day-to-day HR matters such as attendance leave and general queries
• Support the preparation and delivery of trainings
• Help ensure HR processes stay compliant with German employment law working with external advisors where needed

Office Management (around 40%)

• Own the day-to-day running of our Munich office keeping it organized well-stocked and functioning
• Manage post deliveries supplies and relationships with office vendors
• Plan and organize team events
• Support communication with external service providers and consultants
• Support documentation for product registration in other countries

Finance (around 20%)

• Manage payments and invoice collection
• Help maintain orderly financial and operational documentation

• At least 2 years of relevant experience in HR office management operations finance payroll or a comparable function
• Completed degree or Ausbildung (all areas are welcome!)
• Based in Munich or able to work on-site in our Munich office
• Near-native German proficiency. Much of the documentation and communication is conducted in German including interactions with German-speaking authorities and stakeholders
• Excellent English skills for communication within our international team
• A hands-on ownership mindset. You take care of what needs doing and keep things running without being asked
• Strong organizational skills and meticulous attention to detail
• Comfortable working with digital tools and spreadsheets (e.g. Google Sheets Microsoft Office) and HR systems

Details

• Location: Munich (hybrid with a flexible split between office and home office)
• Start: Flexible ideally soon
• Hours: Full-time

What We Offer

• Real ownership from day one. You run your areas not just support them
• A lean international team where your work is visible and your impact is measurable
• Flexible working arrangements and home office
• Wellpass or Deutschlandticket
• No unnecessary bureaucracy. High autonomy fast decisions direct feedback

Sound Like You

If youre organized proactive and motivated to own the people and office side of a fast-growing medtech company wed love to hear from you.

Apply now and help us shape the future of AI-powered eye care.