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Global Community Manager

Crytek


Job Location:

Frankfurt - Germany

Monthly Salary: Not provided by the employer
Posted: 2 September 2026 (6 hours ago)
Application Deadline: 30 November 2026
Vacancies: 1 Vacancy

Job Summary

As Global Community Manager you lead community strategy and operations across all of Cryteks titles reporting to the Head of Communication & PR.

You own how we show up for players day to day: the programs the channels the moderation standards and the tone. You lead the community management team and ensure the communitys voice reaches the teams and decision-makers who can act on it.

What Youll Do
  • Own global community strategy across the portfolio

  • Lead and develop the community management team across titles

  • Set moderation standards escalation paths and channel operating practice

  • Own community programs and the community content calendar

  • Ensure player sentiment and issues reach product development and leadership clearly

  • Partner with Creator Partnerships PR and Marketing on integrated activity

  • Report on community health with evidence not anecdote

What You Bring
  • 6 years in community management including team leadership

  • Experience with demanding long-standing player communities

  • Strong moderation and crisis-handling judgement

  • Multi-title or multi-channel operating experience

  • Ability to represent the community credibly to development teams

  • Excellent written communication in English

  • Willingness to relocate to Frankfurt am Main Germany

What you can expect from us
Career Path
Your professional development is important to us so we have laid out a career plan to help you progress towards your goals and objectives.
RelocationSupport
We offer a relocation budget and full coverage of flights to Frankfurt for you and your family.
You can expect extensive assistance with visa work permits and communication with authorities during the relocation process as well as help settling into Germany (e.g. setting up appointments with banks government agencies schools landlords finding apartments etc.).
Company Apartment
To help you get settled we provide you with a fully furnished company apartment during your first three months in Frankfurt.
Public Transport Pass
Discover Frankfurt by bus tram and metro free of charge.
Gym Card
A healthy body is a healthy mind. We offer a membership at the premium gym chain Fitness First in Germany. Work out join group fitness classes or relax in the wellness facilities.
State-of-the-art Office
Weve recently moved into a brand-new modern office located in the heart of Frankfurt. Our new workspace is designed to inspire creativity and collaboration with open areas quiet zones and top-tier facilities all just steps away from public transport restaurants bars and cultural hotspots.
Hybrid Working
We believe in the value of in-person collaboration while also supporting flexibility. Our hybrid working model includes three days per week in the office and the option to work remotely up to two days per week unless role-specific requirements or business needs require you to be on site.
Equal Opportunity & Inclusion
Were building a workplace where everyone belongs. We welcome people of all backgrounds and identities and are proud to be a truly global team with employees from over 42 countries contributing their ideas cultures and perspectives every day.
German Classes
Understanding the local culture will make your stay abroad more enjoyable and Crytek supports that by offering German language courses for you and your family.
Events
Join us on our exciting company events including new starter breakfasts summer and winter parties our annual trip to Gamescom in Cologne and many more!
Vacation Days
At our Frankfurt office you can enjoy 24 days of vacation per year and every 2 years you get 1 more (up to a maximum of 28 days). You will also have on average 10 public holidays on top of the days you take off.

Required Experience:

IC


About Company

Company Logo

Crytek is an independent videogame developer, publisher, and technology provider dedicated to pushing the boundaries of gaming with its cutting-edge 3D game development solution CRYENGINE. With headquarters in Frankfurt am Main (Germany) and studios in Kiev (Ukraine) and Istanbul (Tur ... View more

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