German Speaking Store Sales Representative
Job Summary
- Employment Type: Full-Time (5 days/week rotating schedule between Monday and Saturday)
- Required Experience: 3 Years
- Language Requirements: Fluent German (C2 Level) & Functional English (B1 Level)
- Target Compensation:Base Salary Perks & Discounts
- Sector: Luxury Goods / Premium Tobacco & Spirits Retail
Established as a hallmark of fine taste in Berlin since 1997 our luxury retail boutiques specialize in high-end cigars rare spirits and lifestyle accessories. Operating across four flagship locations in the city we pride ourselves on exceptional quality rather than volume maintaining rigorous climate-control and aging standards to ensure an uncompromised product experience.
We are seeking a service-minded Store Sales Representative to deliver a top-tier on-site retail experience support storefront operations and share a passion for fine craftsmanship with our clientele.
In this multi-faceted fully on-site sales role you will balance in-person customer engagement with boutique operational support and in-store order fulfillment.
- Client Advisory & Sales: Offer tailored guidance to new and returning patrons purchasing luxury cigars fine spirits and specialized accessories directly on the sales floor.
- Customer Experience: Drive active customer engagement cultivate long-term client loyalty and maintain a polished boutique presentation.
- Point of Sale & Admin: Manage cash register transactions process daily sales reconciliations and handle basic day-to-day administrative duties on-site.
- Inventory & Order Fulfillment: Process incoming shipments assist with stock counts and manage pick-and-pack fulfillment for web shop orders directly from the store.
- Tasting Events: Assist in organizing and conducting in-store cigar tastings and exclusive customer events.
- Digital Support: Assist with basic e-commerce maintenance and processing online order workflows from the shop location.
- Experience: Minimum 3 years in retail luxury sales hospitality or an equivalent customer-facing environment.
- Language Skills: Fluent German skills (C2 Level) alongside solid functional English communication (B1 Level).
- Commercial Drive: Strong sales orientation with a natural confidence in guiding high-end consumers.
- Lifestyle Alignment: Comfort with cigar culture and a willingness to work within environments where cigars are sampled and smoked.
- Operational Capability: Comfortable managing point-of-sale systems cash handling and basic store administration.
- On-Site Availability: 100% willingness to work on-site across store locations on a 5-day rotating schedule operating Monday through Saturday.
- Prior exposure to luxury high-end or lifestyle retail environments.
- Practical knowledge of cigars fine wines spirits or luxury tobacco products.
- Familiarity with retail e-commerce fulfillment or warehouse inventory management.
- Background in event hosting or premium hospitality services.
- Inability or reluctance to work full-time on-site in a retail storefront.
- Inability or reluctance to work in environments with active cigar smoke.
- Unwillingness to work Saturday retail shifts.
- A history of frequent job hops (short-term roles lasting only a few months without clear rationale).
- Lack of C2-level German fluency.
- Team Culture: Join a close-knit collaborative team with open communication and flat hierarchies.
- Product Tastings: Participate in regular staff cigar sampling sessions and educational product tastings.
- Generous Discounts: Exclusive employee rates on luxury cigars spirits and accessories plus a 50 monthly Edenred benefit voucher after the first year.
- Additional Perks: Tiered health-related benefits and long-term career stability in a premier luxury retail business.
- Competitive Pay: Target annual base salary ranging from 30000 to 45000 tailored to experience.