German Speaking Customer Advisor

Location: Berlin (100% On-site)
Position Type: Full-time Permanent
Base Salary: 3600 gross/month (43200 annually)
Bonus Structure: Uncapped Performance Bonus (10% target starting at 90% goal achievement)

ABOUT THE OPPORTUNITY

Are you an ambitious sales or client relations specialist with a solid technical grasp and top-tier communication abilities As a global leader in occupational safety solutions our core purpose is safeguarding workers against workplace hazards.

To fuel our rapid expansion we are currently growing our Berlin business unit and seeking a motivated Inside Sales Representative / Customer Advisor (m/f/d). In this position you will enjoy substantial operational autonomy a collaborative team environment and a direct role in upgrading internal workflows within a stable and expanding sector.

KEY RESPONSIBILITIES & TASKS

• Solution-Oriented Advisory: Address incoming customer requests across phone and email channels offering expert advice and tailormade product recommendations.
  
• Proposal & Sales Management: Prepare send and proactively monitor customized sales quotes using modern CRM/ERP platforms to drive conversions.
  
• Field Team Coordination: Serve as the central point of contact connecting clients field sales representatives and service technicians including managing appointments.
  
• Dormant Account Engagement: Target dormant accounts to re-establish client relationships and support active outbound outreach efforts.
  
• Project Oversight: Oversee smaller client projects from start to finish organizing on-site logistical needs required compliance paperwork and third-party contractor schedules.
  
• CRM Maintenance & Quality Control: Maintain precise data entry in Zoho CRM log sales touchpoints and track crucial client service and inspection schedules.
  

YOUR PROFILE
Must-Haves

• Professional Experience: At least 3 years of practical experience in B2B inside sales commercial support or dedicated customer care.
  
• Language Proficiency: Native-level German (C2) with exceptional oral communication skills combined with professional English (C1) proficiency as the initial interview process will take place in English.
  
• Technical Aptitude: Strong capacity to understand intricate mechanical and safety technology and articulate technical features as customer benefits.
  
• Software Competency: Practical familiarity with CRM tools (preference for Zoho CRM) ERP software MS Teams and standard office applications.
  
• On-Site Presence: Full willingness to work on-site in Berlin five days a week (with exceptions made only for critical emergencies).
  
• Personal Attributes: Dependable organized and self-motivated with a team-first attitude and a proactive approach to problem-solving.
  

Nice-to-Haves

• Hands-on experience working with Zoho CRM.
  
• Previous exposure to industrial supply safety solutions or construction markets.
  
• Demonstrated success in streamlining sales workflows within SME environments.
  

WHAT WE OFFER YOU

• Attractive Compensation: A dependable base salary of 3600 gross per month (43200 per year) paired with an uncapped performance-based bonus scheme.
  
• Job Stability & Personal Time: A permanent contract offering 30 days of paid annual leave for adequate rest and balance.
  
• Career Growth: Access to international training initiatives opportunities for cross-border European company trips and clear long-term growth trajectories across our global organization.
  
• Positive Work Culture: A supportive close-knit local team in a highly secure company environment where long-term retention of 10 to 15 years is common.
  
• Upgraded Workplace: An upcoming transition to a high-end centrally situated Berlin workspace planned for convenience and easy commuting.
  
• Structured Training: A thorough product and technical onboarding process designed to help newcomers and career-transitioners succeed right from the start.
  

HOW TO APPLY
Eager to apply your sales skills in a purpose-driven organization that values independence and teamwork Send over your application and updated resume today to get started!