German Speakers – Exciting Customer Support Opportunity in Sofia
Job Location:
Monthly Salary:
Posted on:
5 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Were Hiring: German-Speaking Customer Support Advisors Hybrid Sofia Bulgaria
Looking for your next international career opportunity Join a leading customer support team in Sofia Bulgaria and become part of a dynamic multicultural workplace where your language skills are valued and your career can grow.
Location: Sofia Bulgaria
Key Information
- Work Model: Hybrid
- Schedule: Rotating shifts Monday to Sunday
- Working Hours: Flexible shift options available
- Salary: Competitive salary package
What We Offer
- Competitive salary and attractive benefits
- Performance-based incentives
- Comprehensive paid training and structured onboarding
- Health and wellness benefits
- Continuous learning and professional development
- Clear career progression and internal growth opportunities
- Supportive collaborative and multicultural work environment
Responsibilities
- Provide customer support via inbound calls.
- Analyze and resolve customer inquiries efficiently.
- Assist customers with administrative and technical topics including products services and billing.
- Update customer information in internal systems.
- Escalate complex cases to the appropriate departments when necessary.
- Identify sales opportunities while maintaining high levels of customer satisfaction.
Requirements
- German: C1/C2 proficiency (speaking reading and writing)
- English: B2 or higher.
- Excellent communication and problem-solving skills.
- Customer-oriented mindset with strong interpersonal skills.
- Basic computer skills and the ability to learn new systems quickly.
- Previous customer service experience is an advantage but not required.
- Must have valid work authorization in Bulgaria.
Interested Wed love to hear from you!
