Fleet Reliability Engineer (fmd)
Job Summary
Now our robots are out there running in real production shift after shift. And we need someone who keeps every single one of them alive sharp and getting better.
At sewts we build the intelligence that lets robots manipulate deformable materials like textiles towels and cables with human-like precision. Our systems are already deployed in production across Europe and expanding into the US.
We are building a foundational technology stack called . JUPITER uses genAI to realistically simulate the behavior of deformable & soft objects to create corresponding computer vision models and grabbing strategies. Based on our physical AI for the first time ever robots are enabled to handle soft & deformable materials. With over 10M in funding we will bring automation into all untapped industries like cloth manufacturing textiles handling recycling & e-commerce.
This is where AI leaves the screen and enters the physical world.
And in the physical world nothing forgives you.
You own the fleet. Every ORDO machine weve shipped is your responsibility once its live.
You are the person who knows how our installed robots are performing right now what broke last week and what is going to break next month. You sit between our customers our service technicians and our engineering team and you turn a stream of alarms logs and phone calls into a fleet that runs better every month.
Fixing a robot once is easy. Making sure the same issue never shows up again across the whole fleet thats the job. Thats yours.
- Watch the fleet. Track operational data and performance of every installed system. Know uptime throughput and error rates before anyone asks.
- Build predictive maintenance from scratch. Develop the tools data pipelines and dashboards that let us fix things before they fail not after the customer calls.
- Find the patterns. Analyze and cluster past issues identify root causes and drive system changes with engineering that improve performance and cut service calls.
- Run service. Handle incoming service requests and issue reports from customers then plan and dispatch our service technicians to the right place with the right parts at the right time.
- Prioritize ruthlessly. Plan scheduled service visits and squeeze in ad hoc tasks without losing sight of what matters most.
- Debug remotely. Dial into customer machines dig through PLC and robot code logs and data and get systems running again often without anyone getting on a plane.
- Close the loop. Feed field intelligence back to engineering and help shape the playbooks that make the whole fleet more reliable.
- Engineer with roots in mechatronics automation mechanical or electrical engineering robotics or equivalent hands-on experience.
- You can read and write PLC code (Beckhoff / TwinCAT). Function blocks state machines and I/O dont scare you.
- You can read and write robot code (Fanuc) and understand what a robot is actually doing and why.
- You understand machine engineering and system complexity: mechanics electrics controls vision and software and how they fail together.
- You think in data. Youd rather prove a root cause than guess one.
- Calm and systematic when things break and organized enough to juggle five customers three technicians and one urgent fire at the same time.
- Exceptional communicator: you can calm down a customer brief a technician and challenge an engineer in the same hour.
- You move fast think clearly and fix things without waiting to be told.
- Willing to travel occasionally to customer sites across Europe.
- Fluent in English; German is a strong plus.
- Software engineering experience or coding skills in Python and/or C.
- Youve built dashboards (e.g. Grafana Power BI or similar) that people actually use.
- Experience with remote access and remote debugging of machines (SSH VPN).
- Comfortable on Linux: scripting digging into logs figuring things out.
- Previous experience in service field application or maintenance engineering for industrial machines.
- Previous experience in a deep-tech or hardware startup.
- You own a live fleet of physical AI systems: real robots real customers real impact
- You build predictive maintenance from the ground up with no legacy to fight
- Your analysis directly shapes the next generation of our machines
- Small team extreme ownership no abstraction layers
- You shape a category: Physical AI for deformable materials deployed at scale
- Munich-based high-performance environment
- Competitive salary
- Speciality coffee at office
- Flexible working setup
- Regular team events high trust low bureaucracy
At sewts we are automating complex processes by teaching robots human-like perception skills. We are a young ambitious and diverse team of ten different nationalities with the mission to become the global go-to Partner for automated processing of deformable and soft materials. We are always willing to push our boundaries to reach our goals and targets while learning from the daily challenges of an emerging startup. We are always on a hunt for likeminded individuals who are passionate about robotics automation AI and courageous to create an impact.
Are you ready
Required Experience:
IC
About Company
At sewts we are automating complex processes by teaching robots human-like perception skills. We are a young, ambitious, and diverse team of eight different nationalities with the mission to become the global go-to Partner for automated processing of deformable and soft materials. We ... View more