Field Service Technician – Gantry Portal Milling Machines (mfd)

Our client is an established European manufacturer of high-quality gantry milling machines serving customers across Germany. Its machines are used by leading companies across automotive energy aerospace and dual-use industries.

To strengthen the German service team we are looking for an experienced Field Service Technician (m/f/d) with a strong electrical/electronic or electromechanical background and hands-on experience with CNC milling / turning machines.

Your Responsibilities

• Provide technical service and support at customer sites across Germany
  
• Diagnose and resolve electrical and electronic faults on gantry milling machines
  
• Perform inspections maintenance and repairs
  
• Support machine installations and commissioning
  
• Carry out structured fault analysis and ensure machines are fully operational before handover to the customer
  
• Work independently on service assignments or together with another technician for larger interventions
  
• Communicate directly with customers and provide professional technical support on site
  

Your Profile

• Completed technical vocational training ideally as an electrician electronics / mechatronics / electromechanical technician or comparable qualification
  
• Minimum 23 years of relevant hands-on field service experience
  
• Practical experience with CNC milling or turning machines; experience with portal/gantry milling machines is an advantage
  
• Good knowledge of Siemens and/or Heidenhain controls iTNC 530 TNC 640 or TNC7 experience is highly desirable
  
• Strong electrical/electronic/electromechanical troubleshooting skills and a structured approach to fault finding
  
• Comfortable working independently and dealing directly with customers
  
• Friendly reliable calm and solution-oriented personality
  
• Willingness to travel regularly throughout Germany during the working week
  
• Fluency in either German or English; knowledge of both is an advantage
  

What We Offer

• Stable permanent employment with an established reputable manufacturer of high-quality industrial machinery for high-end users
  
• Germany-wide field role with the possibility of starting service trips directly from home depending on location (generally no more than two to three overnight stays away from home per week)
  
• 40-hour working week with travel time fully paid as working time
  
• No weekend work
  
• Overtime compensated through additional time off and/or payment
  
• Travel expenses and daily allowances paid in addition to salary
  
• Company car also for private use
  
• 30 days of annual leave
  
• Comprehensive technical onboarding and product training tailored to your previous experience
  
• Access to an internal service department for technical support during customer assignments
  
• Regular technical training and professional development
  
• Competitive fixed salary based on experience and technical expertise