Field Service Engineer

As a Field Service Engineer youll be part of the EMEA North service team and will report to the Field Service Team leader. With Safety first mindset throughout the daily work both at company and our customer sites you will:

• Install commission and maintain TOMRA sorting machines at customer sites.
• Diagnose and resolve mechanical and electromechanical issues ensuring minimal downtime.
• Perform preventive and corrective maintenance upgrades and retrofits.
• Support customers with training and best practices for daily machine operation.
• Document service activities and provide clear feedback to internal teams for continuous improvement.
• Collaborate with colleagues across service engineering and sales to deliver a high-quality customer experience.

Qualifications :

• Mechanical education (Requires secondary education diploma preferably a subject-specific diploma) or proven practical experience in a mechanical field service role.
• An EFK (Elektrofachkraft) together with AuS (Arbeiten unter Spannung) qualification is mandatory
• Minimum 5 years of experience in Field Service Engineer
• Hands-on experience with mechanical systems (pneumatics hydraulics rotating equipment).
• Basic understanding of electrical systems and controls preferred.

• Fluent in English and German; additional languages are an advantage.
• Valid drivers license with a good driving record.
• Willingness to travel across mostly Germany (Austria Switzerland and occasionally other European countries - travel planned in advance).

• Comfortable working in industrial environments and on customer sites.
• Independent proactive and solution-oriented.
• Strong communication skills with a customer-focused mindset.

Additional Information :

Why work for us: 

You will have long-term career opportunities with a globally renowned company and the following: 

• A competitive compensation package including a minimum annual base salary starting from 47.000 gross depending on experience and qualifications
• Hybrid working policy 
• Hospitalization insurance with dental care for you and your family 
• Group insurance (life retirement disability)  
• Access to our share purchase program 
• Bonus on personal and company performance meal vouchers eco-cheque 
• 20 days holiday 6 days ADV per year 
• Travel and overnight allowance
• Laptop mobile and a toolbox
• Company car (for private use as well)

Remote Work :

Yes

Employment Type :

Full-time