Field Guardian Wanted (fmd) Field Service Technician | Munich
Job Summary
Nowwerescalingitintoreality andweneedthesharpesthands-ontalentswhocanmaketheimpossiblestick.
Atsewtswebuildtheintelligencethatletsrobotsmanipulatedeformablematerialslike textilestowelscableswithhuman-likeprecision.OursystemsarealreadydeployedinproductionacrossEurope andexpandingintotheUS.
Wearebuildingafoundationaltechnologystackcalled. JUPITERusesgenAItosimulaterealisticallythebehaviorofdeformable& softobjectstocreatecorrespondingcomputervisionmodelsandgrabbingstrategies.BasedonourphysicalAIforthefirsttimeeverrobotsareenabledtohandle soft &deformablematerials. Withover10M infundingwewill bringautomationintoalluntappedindustries likeclothmanufacturing textileshandlingrecycling&e-commerce.
ThisiswhereAIleavesthescreen andentersthephysicalworld.
And inthephysicalworldnothingforgivesyou.
Your Role
Youarethereasonourrobotskeeprunning.
NotthepersonwhobuilttheAI. Nottheonewhosignedthecontract.Youretheonewhoshowsupopensthecabinetfindsthefault andgetsthesystemback online.Thatsthejob. Andwithoutitnoneoftherestmatters.
Ourrobotsarelive in facilitiesacrossEurope. Everyoneofthemdependsonsomeonewhotakestheiruptimepersonally.Thatsomeoneisyou.
Nodegree. Handstools andthewilltofixthingsthatswhatcountshere.
WhatYoullActuallyDo
- Maintainservice andrepair sewts robotic systemsatcustomer sites acrossEurope.
- Carry outhardwareinstallationsreplacements andmechanical adjustmentson-site.
- Runsystem diagnosticsandtroubleshoot faults electricalmechanical and software-side.
- Performscheduled preventivemaintenance to keep systems running before problems appear.
- Supportnew deploymentson-siteduring installationandcommissioning phases.
- Traincustomer operatorsonday-to-day system handlingandbasictroubleshooting.
- Document every service visit fault and fix yourreportsmaketheproductbetter.
- Bethecalm reliablepresence customers trust when something goes wrong.
- Completed vocational training (Berufsausbildung) in mechatronics electronics electrical engineering mechanical engineering or a comparable trade no university degree needed.
- At least 2 years of hands-on experience in field service machine maintenance or technical support.
- Comfortable working on electromechanical systems youve opened machines diagnosed faults and fixed them.
- Calm and methodical under pressure a broken robot at a customer site doesnt rattle you.
- Reliable and self-sufficient in the field you manage your day your tools and your customer.
- Good communicator: you can explain a technical issue clearly to someone who isnt technical.
- Willing to travel regularly across Europe (approx. 4060%).
- Driving licence required.
- English fluency required; German is a strong plus.
- Experience with industrial robots or automated production systems.
- Basic knowledge of robot programming or PLC systems.
- Familiarity with pneumatic or sensor-based systems.
- Previous experience in a startup or fast-moving technical environment.
- Additional European language were expanding fast across the continent.
- Your work has direct visible impact uptime is the metric that matters.
- You work with technology that has never existed before physical AI handling what robots couldnt.
- Real responsibility from day one you own your machines and your customer relationships.
- A team that respects craft the people who keep systems running are not an afterthought here.
- Grow with us as we scale across Europe the field team is at the heart of that expansion.
- Munich-based with regular travel across Germany.
- Competitive salary VSOP participation.
- Learning budget fast growth environment.
- Deutschlandticket EGYM Wellpass.
- Speciality coffee at office.
- Flexible working setup.
- Regular team events high trust low bureaucracy.
Machines break without warning. Customers depend on you. Sometimes the fault isnt obvious and youre the only one in the room.
If you need a clean workshop and a predictable schedule this isnt it. If you take pride in keeping complex systems alive under real conditions welcome to sewts.
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Required Experience:
IC
About Company
At sewts we are automating complex processes by teaching robots human-like perception skills. We are a young, ambitious, and diverse team of eight different nationalities with the mission to become the global go-to Partner for automated processing of deformable and soft materials. We ... View more