Enterprise Account Director

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Enterprise Account Director is responsible for developing and managing strategic customer relationships within large enterprise accounts. This individual will own the full sales cycle from prospecting and pipeline development through deal execution and long-term account growth. The role requires a proven track record of success in enterprise platform sales strong executive engagement skills and the ability to orchestrate cross-functional teams to deliver measurable business value to customers by driving adoption of the broader Docusign IAM Platform and its high-value services. This is a quota-carrying role focused on driving net-new opportunities and expanding existing relationships in complex enterprise environments.

This position is an individual contributor role reporting to the Regional Vice President Enterprise.

Responsibility

• Lead and direct cross-functional account teams to ensure alignment accountability and successful execution of customer strategies

• Develop and manage trusted multi-level relationships across customer organizations from mid-level management to senior executives

• Position Docusign IAM platform through value-based selling aligning business outcomes and ROI with customer priorities

• Identify and close new business opportunities within assigned enterprise accounts emphasizing platform expansion and adoption across multiple business units

• Manage large complex enterprise deals with discipline persistence and a structured approach to platform solution selling

• Navigate complex customer organizations and processes to accelerate adoption and long-term success of the Docusign platform

• Communicate present and demonstrate the Docusign platform and its specific use cases to senior decision-makers

• Collaborate across internal functions including product marketing sales engineering and customer success to deliver optimal customer outcomes

• Maintain a disciplined approach to pipeline management forecasting and use of sales methodology

• Uphold Docusign Principle of Customer First in all engagements

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• Bachelors degree

• 12 years related experience

• Fluency in English and German

• Experience in Enterprise SaaS sales with consistent quota achievement

• Experience managing large accounts with long and complex sales cycles particularly in a platform-selling or multi-product sales environment

• Experience building and maintaining trusted multi-level customer relationships

• Experience generating new business opportunities with prospecting skills

Preferred

• Experience in the Automotive industry

• Executive presence with ability to confidently engage and influence senior decision-makers

• Organizational prioritization and time management skills

• Background in large-scale solution selling with complex SaaS platforms

• Technical solution acumen with ability to translate business needs into strategic SaaS-based outcomes

• Experience collaborating with cross-functional internal teams to drive customer value

• Demonstrated resilience persistence and ability to operate effectively in complex high-pressure situations

• Growth mindset with strong discovery skills intellectual curiosity and market expertise

• Proven success in both new business acquisition and long-term account expansion through platform land-and-expand strategies

• Team-oriented mindset with a high degree of ownership and accountability

• Familiarity with sales methodologies objection handling and structured deal execution

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois Colorado Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington Maryland New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary

Canada: CAD $X/hour - CAD $X/hour or CAD $X - CAD $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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