Director of User Experience (mfd)
Job Summary
This is a build-and-scale role not a maintenance one. We need a maker and a leader who leads through the work not a strategy-only or people-management-only role.
Your responsibilities will include:
- You will lead inspire and scale a team of UX professionals including UX leaders across Research and Design fostering a high-performance inclusive and growth-oriented culture.
- You will establish and maintain UX standards processes governance frameworks and success metrics across the organization.
- You will develop and execute a company-wide UX strategy that elevates UX maturity and strengthens user-centric thinking.
- Additionally you will influence product strategy roadmap decisions budgeting and resource planning while advocating exceptional user experiences at every stage of the product lifecycle.
- Together with Product Management Engineering and executive stakeholders you will shape the future of DocuWares products and ensure that user experience is a key driver of business success.
- You will champion AI-native workflows within the UX organization leveraging AI for research synthesis rapid prototyping workflow automation and increased team productivity.
- You will collaborate closely with Product and Engineering teams to create intuitive trustworthy and impactful AI-powered user experiences.
- You will mentor and coach UX leaders support career development initiatives and build succession plans that enable sustainable organizational growth.
- You will continuously optimize performance management processes and foster the ongoing development of UX capabilities across the teams.
- You have a completed Bachelors or Masters degree in Human-Computer Interaction Psychology User Experience Design or a comparable field.
- You bring an extensive amount of professional experience in User Experience including a proven track record of advancing UX maturity within growing organizations.
- In addition to your UX expertise you possess a strong knowledge of strategic product management and experience influencing product strategy at an executive level.
- Additionally you have found experience leading managers or team leads and successfully scaling UX organizations.
- You are characterized by strong leadership capabilities coaching skills and the ability to inspire teams through periods of change and transformation.
- You have demonstrated experience collaborating as a peer with senior Product and Engineering leaders and influencing strategic decisions regarding roadmaps budgets and organizational growth.
- You have extensive knowledge across both UX Research and UX Design and can effectively guide and balance both disciplines.
- You have experience leading cultural transformation initiatives and successfully promoting user-centered ways of working across organizations.
- You possess excellent analytical and problem-solving skills enabling you to translate complex challenges into clear and actionable solutions.
- You have a highly collaborative mindset and thrive in cross-functional environments.
- You demonstrate an empathetic communication style and build trusted relationships across all organizational levels.
- You have a strong focus on user needs and a deep understanding of user behavior.
- You possess creativity adaptability and a passion for continuous innovation in evolving UX and AI environments.
- You have professional English language skills at C2 level and German language skills at B2 level or higher.
As part of the DocuWare team you will benefit from many advantages:
- Globallydistributed international teams:You will find our teams working in Germering New York Sofia or other worldwide locations.
- This is a hybrid role: As Director UX you work in our Germering (Munich) Office or can choose to work from home in a reasonable amount
- Individual support: After an intensive induction you will receive regular training tailored to your needs (e.g. conferences internal team building measures).
- Well-earned rest: 35 vacation days per year sport offerings massages a football table and a relaxing lounge area.
- Healthy food: Together we enjoy Fairtrade coffee with organic milk or oat milk snacks and fresh fruit - all free of charge - as well as subsidized lunch from the Foodji fridge.
- Good accessibility: Choose how you would like to come to the office with a leased e-bike by train or via highways A96/A99 (you can charge your e-car on site for free).
- Team spirit:Regular employee and team events (virtual or on-site) ensure excellent collaboration with colleagues around the world.
- Sustainability and social commitment: DocuWare stands for paperless work and supports volunteer organizations and local sports clubs.
- Your health matters: DocuWare subsidizes your company pension plan!
- We offer a stable job with a well-established and growing company.
- Unique benefits: Choose one of three great options (Bonago E-Gym or subsidized Deutschlandticket) to suit your needs.
- We only use thelatest technologies - find out more on Stackshare.
- 30 Days Work from Abroad: Experience international opportunities and broaden your horizons.
- Family First:Preferred enrollment in our selected daycare center in Germering (no guarantee).
- Buddy Program:Youll be paired with a buddy who will support you during your onboarding and offer valuable tips.
- (Optional) Pre-screening with a Recruiter to get to know each other and answer any open questions.
- Interview with Recruiter and Hiring Manager.
- Use case presentation meeting the team and office tour.
Team Leader Recruiting & Employer Branding
Would you like to become part of an innovative company whose solutions digitalize everyday work across a wide range of industries Then join our team!
Required Experience:
Director
About Company
DocuWare offers document management and workflow automation software to companies from various industries. With it, any business documents can be digitized, archived in an audit-proof manner, and processed in order to optimize companies' core processes. Customers have trusted DocuWare ... View more