Digital Strategy Manager Services & Solutions (mfd)

• Analysis of market dynamics customer needs performance data and competitive moves to derive actionable insights and define priorities
• Identification and shaping of new growth opportunities across the full Services & Solutions portfolio with strong focus on digital-led and GenAI-enabled business models
• Development of holistic strategic blueprints for embedding services contracts protection support and digital lifestyle solutions across the full customer lifecycle
• Translation of strategic opportunities into business cases execution-ready roadmaps and cross-functional initiatives
• Cross-functional alignment and stakeholder management across international and local teams
• Establishment of a clear strategic roadmap measurement of initiative impact and realization of targeted business outcomes
• Prioritization and activation of EBIT-accretive initiatives; increase in penetration attachment retention and customer lifetime value; strengthening of digital contribution to service sales and usage across the lifecycle

• Strong experience in strategy business development digital business category management or growth roles in a complex commercial environment
• Solid understanding of retail services business models digital ecosystems and customer lifecycle monetization
• Strong Enterpreneurial Mindset & Skills
• Proven ability to build business cases and work with performance data and market analysis
• Demonstrated collaboration with cross-functional stakeholders in an international matrix organization
• Familiarity with digital transformation platform thinking and GenAI-driven changes in customer interaction models (strong plus)
• Strategic thinking analytical problem solving and strong commercial acumen
• Ability to connect big-picture vision with execution-ready roadmaps and initiatives
• Critical thinking structured communication and stakeholder alignment skills
• Data-driven mindset with the ability to derive insights and challenge assumptions
• Outcome orientation pragmatism and ability to move from ambiguity to action
• Fluency in English
• Background in venture building enterpreneurship is a plus

The Services & Solutions Team manages the portfolio of service products sold in all of MediaMarktSaturn retail channels and country portfolios. They lead the way in designing and selling solutions that allows customers to make the most out of their technology.

Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity promote equal opportunities and foster inclusion join our team!

Location:Ingolstadt Düsseldorf München

MediaMarktSaturn Retail Group

Department:HQ - Services & Solutions

Entrylevel:Professional Level

Type of Employement:Full Time

Working Hours:375

Persona:Job Requisition HQ Employee

Recruiter:Michaela Lenck

Recruiter:Michaela Lenck