Data Center Technician (On-Site)

Job Overview:
Provides complex Data Center support to meet uptime goals. Serves as Data Center technical subject matter expertise and hands on participation to maintain troubleshoot and manage Data Center Systems.

Essential Functions:

• Manages the installation maintenance and upgrades of internal and external computer hardware systems used for designing developing and deploying company products.
• Works with Infrastructure and Business services to provision and setup environments.
• Assist with designs of automation scripts and best practice processes to minimize the human intervention required for Data Center Environments.
• Proposes and guides implementation of systems and enhancements that will improve the reliability and performance of the Data Center Environment.
• Monitors usage and performance and utilizes all standard tool sets for management of all aspects of the Data Center environment.
• Responds to production issues escalated by client and support teams requires a deep understanding of the Data Center functionality architecture and design as well as production hardware infrastructure design.
• Trains personnel on Data Center Processes and systems.
• Works with Service Providers to ensure that the operational aspects of a Data Center are working properly.

Qualifications:

• Bachelors Degree with 5 years of related experience Req or Masters Degree with 3 years of related experience
• Equivalent experience can be substituted for degree Req
• Incumbent must have in-depth knowledge of large-scale enterprise Data Center Operation platforms.
• Must be comfortable working within on Prem distributed and hybrid Data Center environments.
• Must demonstrate ability to combine metrics events and traces into a holistic IT Operation system.
• Must have good knowledge of Data Center Facilities server network virtualization cloud and container technologies.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.