Customer & Growth Intern

SCAILE is building the infrastructure that makes brands visible in AI search. As ChatGPT Perplexity and Google AI Overviews replace traditional search we help companies get discovered and recommended by AI systems. We combine a proprietary Content Engine with AI agents to create optimize and deploy content at scale. Supported by Google Cloud for Startups and NCA VC were already live with clients like Beurer and Lyceum Technologies.

Were hiring a Customer Growth Intern to help our customers get real value from SCAILE and keep coming back. Youll support onboarding run check-ins and keep an eye on the early signals that tell us when an account needs attention. This is a 10-week paid internship (1.850 /month) with the potential to convert into a full-time role.

Tasks

• Support customer onboarding and help new accounts hit their first wow fast
• Monitor customer health usage and feedback so we spot risks and opportunities early
• Prepare check-ins reports and QBRs that show customers their results
• Support renewals and flag expansion signals alongside our Customer Growth Lead
• Work with sales and product to turn customer feedback into product improvements
• Keep the CRM and CS tooling clean and iterate on what keeps customers happy

Requirements

• Youve already taken care of people somewhere whatever it was: a service job a club tutoring or a community you ran (that interests us more than your CV)
• You communicate clearly and genuinely enjoy helping others succeed
• Youre organized proactive and dont wait to be told what to do
• Youre curious about AI SaaS and how brands win in AI search
• You speak fluent German and English (both are a must for our customer base)

Benefits

• Paid internship (1.850 /month) with a real path to a full-time role
• Work directly with the founders (ex-BCG and La Famiglia VC)
• A culture of high ownership and real impact plus modern AI tooling

Ready to move fast build bold and make customers successful from day one Join the team building the content engine for AI search visibility and see your work go live in days not months. Send us your interest and CV or contact Simon Wilhelm directly. Our hiring process is simple: 15-min intro call Deep dive & challenge Meet the team Offer.