Creator Commerce Specialist DACH

About Us

SharkNinjais a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeoples lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than4100associates the companys products are sold at key retailers online and offline and through distributors around the world.

AI at SharkNinja

At SharkNinja were building an AI-native culture. Were not waiting for the future; were creating it. Our people are expected to experiment boldly adopt new tools and continuously raise whats possible to create meaningful impact for our consumers. If you believe the best way to do your job hasnt been invented yet youll fit right in.

Creator Commerce Specialist

Shark Home Shark Beauty Ninja

Department:Social Media & Community

Platforms:Instagram & TikTok (primary) Facebook & YouTube (secondary)

The Role

We are not looking for someone to moderate comments. We are looking for someone who lives on the For You Page understands that a single reply in the right comment section can outperform a paid campaign and treats community as the brands most powerful asset. You will own community management across three distinct brands and audiences Shark Home Shark Beauty and Ninja with Instagram and TikTok as your primary stage.

Responsibilities

What Youll Do

Drive Social Commerce Growth

• Youll help turn creator influence into measurable commercial results by supporting and scalingSharkNinjassocial commerce programmes.
• Identify creators with strong commerce potential and support their activation as creator and performance partners.

• Execute social commerce campaigns that connect social engagement with conversion and sales.

• Help develop and refine playbooks processes and best practices that can be scaled across brands and markets.
• Stay on top of social commerce trends platform updates and emerging opportunities.

• Youll work closely with Commercial Retail Marketing Ecommerce andSocialteams to bring social commerce into key business moments.

• Support creator-led activations around product launches promotions retailer events and seasonal campaigns.

• Translate creator insights and social trends into actionable recommendations for retail and commercial teams.

• Help educate internal stakeholders on how social commerce and creator partnerships drive conversion and customer acquisition.

• Collaborate across functions to ensure social commerce activity aligns with business objectives.

• Manage Creator & Performance Programmes

• Youll support the day-to-day execution and optimisation of creator and social commerce initiatives.

• Manage creator and social commerce platforms including Amazon Associates LTK and similar tools.

• Support creator onboarding commission management tracking and performance reporting.

• Monitor programme performance and identify opportunities to improve results.

• Flag high-performing creator content for amplification through paid media and retail channels.

• Measure and Optimise Performance

• Youll help ensure social commerce activity is tracked analysed and continuously improved.

• Track key performance metrics including clicks conversions sales and revenue influence.

• Build regular reporting dashboards and performance summaries for stakeholders.

• Work with Analytics and Finance teams to validate performance and identify growth opportunities.

• Use data and insights to recommend optimisations and future investment areas.

What Success Looks Like

• Social commerce programmes consistently drive measurable commercial outcomes.

• Creator partnerships show sustained growth in conversions and revenue impact.

• Retail and Commercial teams actively incorporate social commerce into campaign planning.

• Performance insights are used to improve programmes and scale successful initiatives.

• Repeatable processes and best practices are adopted across brands and markets.

What Youll Bring

• 35 years of experience in social commerce influencer marketing creator partnerships or digital marketing.

• Experience working with creator platforms creator commerce tools or performance-based marketing programmes.

• Strong organisational skills with the ability to manage multiple projects simultaneously.

• Analytical mindset with a passion for understanding what drives engagement conversion and sales.

• Confidence working cross-functionally with Social Ecommerce Commercial Media and Brand teams.

• Excellent communication and stakeholder management skills.

• Passion for social media creators consumer trends and the evolving commerce landscape.

• A proactive entrepreneurial mindset with a desire to learn test and grow.