Creative AI Content Operations & Digital Media Design Lead (FMCG, 12-Month Fixed-Term Contract)

We are 2000 colleagues across 24 design studios on four continents. A highly collaborative team of experts in product experience digital marketing and immersive experiences. We design human-centric answers in the sweet spot where creativity and technology meet. Our solutions connect people and brandsB2B and B2Cfrom augmented reality and Digital Twins to AI ecosystems omnichannel commerce and campaigns.

Backed by global tech innovator Infosys if we can dream it we can build it and deliver it anywhere in the world.

To learn more about us and see our work visit Experiences

Within the Immersive Experiences & Production team we bring together creative excellence design expertise technical innovation and production leadership to deliver scalable high-quality experiencesfrom concept to production.

We build and operate AI-powered content production ecosystems for global brands combining design creativity engineering and automation to deliver content at scale. Through our AI Production Studio we enable faster smarter and more consistent content creation across multiple brands markets and channels.

Your Role:

To support the growing demand for AI-powered content production we are looking for an experienced Creative Production Lead AI Content to lead the content programs for a global FMCG client.

This is a hybrid role combining creative production digital design AI content creation and client leadership. You will coordinate AI-powered content production work directly with global clients lead an international production team and actively create AI-generated content yourself.

Together with our creative and engineering teams you will help optimize and scale our AI Production Platform continuously improving its workflows efficiency and production quality.

What you can expect

• Act as the primary point of contact for a global FMCG client managing day-to-day communication project alignment and stakeholder expectations.
• Review incoming creative briefs assess project feasibility and define scope timelines and production requirements.
• Set up and structure project workflows within collaborative planning environments (e.g. FigJam) ensuring all required assets information and dependencies are in place before production begins.
• Coordinate and oversee AI-powered content production across multiple brands and workstreams.
• Lead mentor and provide creative direction to a dedicated India-based production team ensuring high-quality output and continuous improvement.
• Review consolidate and communicate client feedback managing approval cycles and ensuring deliverables meet quality standards.
• Take an active hands-on role in AI content creation by generating refining and optimizing digital assets using our AI Production Platform
• Serve as the key interface between clients creative teams production specialists and technology stakeholders.
• Monitor project progress provide regular status updates and proactively identify risks bottlenecks and optimization opportunities.
• Collaborate closely with creative and engineering teams by providing production feedback testing new capabilities and helping improve our AI Production Platform.
• Document project learnings best practices and workflow improvements to support operational excellence and scalability.
• Ensure visual consistency brand compliance and creative quality across all deliverables.

What wed love to see

• Several years of experience in creative production digital design content production creative operations or a related field.
• Good understanding of generative AI workflows and production automation.
• Experience managing client relationships and communicating confidently with international stakeholders.
• Proven ability to coordinate projects involving multiple teams deadlines and deliverables.
• Excellent organizational planning and prioritization skills.
• Strong attention to visual quality image aesthetics and brand consistency.
• Ability to provide constructive feedback and guide teams toward high-quality outcomes.
• Experience working with global consumer brands or FMCG clients is a plus.
• Curiosity for emerging AI technologies and enthusiasm for shaping AI-powered creative production.
• A structured proactive and solution-oriented mindset with a strong sense of ownership and accountability.
• Excellent written and verbal communication skills in English.

Our local benefits

• Flexible working hoursand 100% overtime compensation
• Work where it works for you. At home or in the office or any mix you like
• Working for strong brands and clients we believe in
• 30 days vacation per year
• Subsidized Urban Sports Club membership
• Employee perks & discounts through Corporate Benefits
• Nice people in welcoming teams

Sound like you Then grab your laptop and apply! We cant wait to have you join us on our creative journey.

We care about your personality and professional skills. We dont care about your gender age nationality or appearance and are open to working with everyone.

Please note: This is a job ad by WongDoody GmbH based in Germany. Through our website or other sources you may find job ads published by one of our WongDoody sister companies around the globe with whom we act jointly under the band WongDoody. For each job offer only the entity is responsible which has published the ad. Contact persons required information and applicable terms may differ. You can inform yourself how WongDoody GmbH is processing your personal data provided in the application processhere.

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