Community Manager Software Engineering Toolchain (fmdiv.)

• As a Community Manager - Software Engineering Toolchain (f/m/div.) you will act as the central interface for supporting and building our internal and external developer community.
• You will ensure user support and effective feedback management to continuously improve our software toolchain.
• You will moderate our community channels answer inquiries and actively promote exchange among members.
• You will collect analyze and channel user feedback directly into product development.
• You will create and maintain knowledge content such as guides FAQs and best practice examples and design community activities like webinars or theme days.

Qualifications :

• Education: completed university degree e.g. in Technical Communication Computer Science Communication or a comparable qualification
• Personality and Working Style: pronounced communication and moderation skills high service orientation enjoyment in solving technical problems and a structured independent and proactive working approach
• Experience and Knowledge: several years of professional experience in community management or technical support ideally in a software or embedded environment. Good understanding of software development processes experience in creating technical content (tutorials blog posts) and confident use of community platforms (forums social media)
• Languages: very good German and English

Additional Information :

We offer flexible working models: from various part-time options to mobile working and job sharing. Feel free to contact us.

Diversity and inclusion are not just trends for us but are firmly anchored in our corporate culture. Therefore we welcome all applications regardless of gender age disability religion ethnic origin or sexual identity.

Need support during your application
Zeynep Karali (Human Resources)
499

Need further information about the job
Andreas Grob-Leopold (Functional Department)
49(731)49373-195

You can also find more information about us at  on our social media channels for example Instagram.

Move with us. Win together.

Remote Work :

No

Employment Type :

Full-time