Clinical Study Enrollment Specialist

When our values align theres no limit to what we can achieve.

At Parexel we all share the same goal - to improve the worlds health. From clinical trials to regulatory consulting and market access every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us no matter what we do at Parexel contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally we do it with empathy and were committed to making a difference.

About the Role
Were looking for a Clinical Research Enrollment Specialist to join our Early Phase Clinical Unit (EPCU) this dynamic role youll be the vital link between our volunteer database and our clinical studies ensuring smooth enrollment processes while maintaining the highest standards of compliance and care.

What Youll Do
As an Enrollment Specialist youll wear many hats in a fast-paced rewarding environment:

Drive Study Enrollment Manage daily enrollment activities for assigned studies working efficiently to minimize waste and maximize results.
Be Our First Point of Contact Answer inbound calls on our volunteer hotline providing study information scheduling appointments and responding to inquiries about our published advertisements.
Actively Recruit Volunteers Conduct outbound consulting to identify and engage new applicants from our volunteer database for healthy volunteer studies and specialized patient populations.
Manage Our Volunteer Database Insert new volunteers allocate eligible candidates to appropriate studies and maintain accurate up-to-date contact information.
Support Study Operations Collaborate with study recruiters on screening questionnaires manage screening appointments and prepare statistical metrics for patient studies.
Create Welcoming Experiences Welcome and register volunteers and patients at on-site information sessions track attendance and ensure a positive first impression.
Ensure Compliance Support SOPs and Good Clinical Practices (GCP) to maintain the highest standards of clinical operations.
Foster Teamwork Build strong partnerships across the team communicating openly and maintaining a positive results-oriented environment.

Who You Are
Essential Skills & Qualities:

• Excellent organizational and time-management abilities
• Sociable patient and genuinely interested in helping people
• Strong telephone etiquette and communication skills
• Independent self-motivated and adaptable you thrive under pressure
• Comfortable handling confidential information with discretion
• Proficient computer skills with familiarity in database management
• Flexible and able to juggle multiple priorities

Experience:

• Proven background in office administration database administration customer service tele-sales or call center work
• Preferably at least 1 year of practical experience in an enrollment department at CRO (Clinical Research Organization)

Education & Languages:

• Secondary school leaving certificate or A-level qualification
• Commercial medical or scientific education is a plus
• Fluent German (spoken and written) essential
• Good command of English essential.

Why Join Us
At Parexel youll be part of a mission-driven organization advancing clinical research and improving patient outcomes. Youll work in a collaborative environment where your contributions directly impact the success of clinical trials and the wellbeing of volunteers and patients. If youre organized people-oriented and looking for a role with real impact wed love to hear from you.