Business Operation Manager Shockwave IVL

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

Professional

All Job Posting Locations:

Norderstedt Schleswig-Holstein Germany

Job Description:

Partnering closely with commercial leadership and functions such as Finance Legal and Compliance the role focuses on building a scalable and efficient operating model through process standardization system enablement and data transparency while stabilizing execution in a high-demand environment.

Key Responsibilities

1. Operational Ownership and Governance
Own all operational executioncritical workflows across Marketing and Sales in DACH
Act as the single operational point of accountability for:

• Events and congress operations

• Salesdriven events and attendee management

• Contracting and documentation processes

• Compliancecritical workflows and approvals

• Ensure consistent execution quality in a highvolume regulated environment

2. Process Design Standardization and Control
Design document and continuously improve endtoend operational processes including:

• Event planning and execution

• Budget planning tracking and reporting

• HCP management and contracting

• Documentation templates and approvals

• Reduce manual work duplication and dependency on individuals

• Establish clear ownerships interfaces and escalation paths

3. Systems Data and Automation Enablement
Own and develop the operational system landscape for Marketing and Sales including:

• Salesforce integration

• Event calendars and planning tools

• Power Automate workflows

• Surveys feedback systems and reporting tools

• Drive automation and systemenabled workflows to increase efficiency transparency and scalability

• Ensure data quality transparency and usability for decisionmaking

4. Financial and Operational Transparency
Own operational budget processes in close partnership with Finance.
Ensure transparency across:

• Budget usage

• Resource consumption

• Event and activity workload

• Provide leadership with reliable operational data to support prioritization and planning

5. CrossFunctional Coordination and Enablement

• Act as the operational interface to Finance Legal Medical Education Compliance and vendors

• Translate regulatory and governance requirements into clear executable operational frameworks

Enable Marketing and Sales teams through:

• Clear processes and standards

• Training and onboarding

• Practical guidance that reduces friction and administrative burden

6. Interim Stabilization and Scalable Target State

• Operate initially in an interim stabilization setup to secure execution continuity

• Define and implement a clear stopdoing list to protect focus and sustainability

• Transition the role into a fully established scalable Operations function as staffing is stabilized

• Ensure documentation and knowledge transfer to reduce singlepointoffailure risk

Key Requirements

• Bachelors degree in Business Operations Marketing or related field

• Solid experience in commercial marketing or sales operations (MedTech/Pharma preferred)

• Proven track record in process design standardization and operational improvement

• Experience with systems such as Salesforce and workflow automation tools (e.g. Power Automate)

• Good understanding of compliance and contracting in regulated environments

• Strong financial acumen (budget tracking planning cost transparency)

• Excellent stakeholder management and cross-functional collaboration skills

• Ability to translate complex requirements into clear executable processes

• Structured hands-on and solution-oriented mindset with strong execution focus

Required Skills:

Preferred Skills:

The anticipated pay range and benefits for this position is:

This position is assigned as Tariff. The anticipated initial monthly base pay for this position is pay grade E13(87.62000 EUR) annually of the Hamburg Chemical Industry collective agreement Chemietarifvertrag Hamburg.
As this role is part of the collective bargaining agreement (CBA) in addition to base pay we offer the following benefits*: an annual bonus with set target depending on local CBA bonus policy or for sales roles we offer sales commissions.
Moreover we offer vacation days parental leave for a minimum of 12 weeks bereavement leave caregiver leave volunteer leave well-being reimbursement programs for financial physical and mental health and pension plan. We also offer service anniversary and recognition awards and subject to the terms of their respective plans employees - and in some locations eligible dependents - can participate in several insurance plans. For more information visit Employee benefits supporting well-being & career growth Johnson & Johnson Careers.
*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.