Account Manager DACH region

Were looking for a proactive detail-oriented and AI-savvy Account Manager to manage and grow B2B customer relationships within the qiibee ecosystem working with partners such as Miles & More and Etihad Guest.

Youll support customers from onboarding and launch through ongoing campaign management using AI-powered workflows to improve efficiency communication and performance.

As the main point of contact youll build strong relationships identify growth opportunities and help every customer maximize the value of their loyalty partnership.

Key Responsibilities:

• Own and grow relationships with assigned B2B accounts.
• Guide new partners from onboarding through launch.
• Act as the main point of contact and coordinate requests internally.
• Use AI in every step to monitor performance uncover insights and identify growth opportunities.
• Lead regular account reviews with AI-powered reporting and recommendations.
• Maintain a best-in-class HubSpot CRM using AI-powered automation and data enrichment.
• Use AI to streamline communication anticipate customer needs and accelerate issue resolution.

Must-Have:

• Proven B2B account management experience with a track record of building strong relationships and growing accounts.
• Experience in the loyalty and/or payments industry.
• Fluency in German and English.
• Experience with HubSpot or a similar CRM.
• Advanced hands-on experience with AI tools such as Claudebeyond basic promptingincluding building workflows automations and AI-powered processes**.**

More About You:

• Proactive results-driven and comfortable taking ownership.
• Customer-focused organized and attentive to detail.
• Excited to build global relationships and communicate the value of loyalty.
• Curious experimental and motivated to find new ways of using AI to work smarter and improve the customer experience.

Benefits:

• Fully remote work
• Competitive monthly salary package
• Equity share and qiibee tokens (QBX) sharing in our success
• Fast-paced remote startup environment

About us:

At qiibee were on a mission to turn loyalty currencies into one of the worlds largest payment methods. Our points exchange platform lets businesses and loyalty programs issue and redeem loyalty rewards instantly unlocking real purchasing power and economic freedom for their members. Were an AI-first international team building an increasingly agentic company where AI handles the busywork so our people can focus on what matters most: our customers.

Were looking for ambitious high-performing people who are eager for growth challenges and continuous learning to help us turn our vision into reality. If this sounds like your dream job we would love to hear from you!