Account Manager, AVS

AVS is a paid B2B service that helps strategically grow complex brands on Amazon. As an Account Manager (internally referred to as Senior Brand Specialist) you will own and drive the strategic relationship with a portfolio of complex vendor accounts operating across multiple EU marketplaces. You will navigate the unique dynamics of each market while building unified customer-centric business plans that create value for both end customers and your vendor partners. You will own your vendors annual Vendor Growth Plans (VGPs) and be a key contributor to Joint Business Planning (JBP) shaping the 3-year strategic direction alongside your vendors. You will translate performance insights into strategic priorities across four key areas: selection and product lifecycle management supply-chain and operational excellence marketing and brand visibility and commercial performance optimization. You will leverage advanced data analytics and generative AI tools to identify growth opportunities inform business planning and develop solutions that balance vendor goals with customer a fast-evolving environment where data tools and customer expectations change rapidly you will be expected to move with speed embrace new technologies and find creative solutions that require novel approaches not yet tested before. . Working cross-functionally with partner teams across Category Management Supply Chain Finance and Marketing you will lead initiatives that drive sustainable long-term growth.

Key job responsibilities
- Commercial Performance & Strategic Planning: Own and drive the growth strategy for a portfolio of complex Pan-EU vendor accounts. Develop and own strategic customer-centric Vendor Growth Plans (VGPs) and contribute to Joint Business Planning (JBP) using data-driven insights to set priorities and create solutions for both end customers and vendor partners

- Availability & Operational Excellence: Lead Pan-EU supply-chain strategy driving cost reduction defect elimination and operational improvements at scale across your portfolio

- Marketing & Brand Visibility: Define and execute marketing strategies that drive traffic conversion and brand growth. Partner with Amazon Advertising and vendor teams to deliver measurable customer and business impact

- Selection & Product Lifecycle: Drive strategic selection expansion and product lifecycle management. Identify market gaps lead new product launches and ensure the end-customer experience meets the highest bar

- Cross-functional Leadership: Lead cross-functional initiatives collaborate with internal teams (Category Management Supply Chain Finance Marketing) and translate insights into actionable recommendations that inform both short-term actions and long-term planning

- People Development: Act as a mentor and coach to junior team members supporting their growth and development within the team

A day in the life
Interested in how a day in life of a Brand Specialist looks like Check out the following videos to gain more insight into the role and team.

1) Brand Specialists at Amazon - Jump Right In

2) Brand Specialists at Amazon. What do they do

About the team
Were a diverse team of Brand Specialists spread across Europe united by our mission to drive strategic growth for our vendors. While we collaborate virtually across borders we maintain strong local connections.

Our culture combines professional excellence with genuine camaraderie. We thrive on knowledge sharing celebrate successes together and support each others growth. Despite working on complex business challenges we maintain a balanced and inclusive atmosphere where diverse perspectives are valued and lasting connections are formed.

Join us in shaping the future of vendor partnerships at Amazon.

- Experience managing cross-functional projects and initiatives
- Experience owning program strategy end-to-end delivery and communicating results to senior leadership
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
- Bachelors/Masters degree or relevant background
- Fluent written and verbal communication in English (minimum C1 level)
- Experience in Retail FMCG or a client/vendor-facing environment (sales negotiation etc.)
- Experience managing or influencing senior stakeholders in a commercial or client-facing context

- Experience demonstrating strong analytical abilities and confidence in the use of data
- Speak write and read fluently in French Spanish German or Italian
- Experience using generative AI tools to enhance workflows or decision-making with effective prompting and evaluation practices.
- Demonstrated ability to respectfully challenge decisions and advocate for customers using data-driven arguments
- Experience mentoring or developing junior team members
- Comfortable operating in ambiguity and bringing structure to complex undefined problems

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