Account Management Intern

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

Location: Berlin

Duration: 3 or 4 months full-time or 6 months part-time

Type: Internship

Department: Sales

We are looking for a driven and curious Account Management Intern to join our team in Berlin This internship is a great opportunity to gain hands-on experience in partner management commercial development and data-driven decision-making within a fast-growing tech company. Youll work closely with experienced Account Managers supporting a portfolio of restaurant and retail partners and contributing to their growth on the Wolt platform.

What youll be doing

Day-to-day in this role youll:

• Partner Support: Assist Account Managers in managing a portfolio of restaurant and retail partners helping with follow-ups meeting preparation and ongoing communication.
• Performance Analysis: Support in reviewing partner performance data (e.g. orders conversion visibility) to identify trends and improvement opportunities.
• Commercial Support: Help prepare materials and insights for commercial discussions product introductions (such as Wolt Ads or Wolt) and periodic business reviews.
• Operational Coordination: Support partners with day-to-day operational questions and collaborate with internal teams to help resolve issues efficiently.
• Product Adoption: Assist in tracking adoption of relevant Wolt products and identifying partners who could benefit from additional tools and services.
• Field Visits & Relationship Building: Join partner meetings and occasional restaurant visits together with Account Managers to better understand partner needs and strengthen relationships.
• Feedback & Insights: Collect feedback from partners and share observations with the team to help improve processes tools and partner experience.

Our humble expectations

• Education: Currently pursuing a degree in Business Marketing Sales or a related field and being in their last year of studies.
• Communication Skills: Strong verbal and written communication skills in English and German
• Analytical Thinking: Ability to analyse data identify trends and make informed decisions.
• Proactiveness: A self-starter with a can-do attitude and the ability to work independently in a fast-paced environment.
• Adaptability: Comfortable with multitasking and adjusting to new priorities as they arise.
• Tech-Savvy: Able to adopt new technologies quickly for example Google suite Slack analytics tools etc.
• Interest in Account Management: Motivated to develop skills in partner management relationship-building and long-term business development

What we offer

• A hands-on internship with one of Europes most exciting tech companies
• A chance to collaborate with teams across multiple countries
• Mentorship and support from seasoned professionals
• A fun inclusive and friendly work culture

Next steps

If this sounds like your kind of internship wed love to hear from you! Apply now and well be in touch. Our recruitment process typically includes a short call with one of our team members followed by a task or a second conversation to dive deeper into the role.

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.