Customer Support Team Lead Jobs in Ulm
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Customer Support Engineer (mwd)
Wilken Software Group
Ulm - Germany
DEINE MISSION BEI UNSAls erfahrener Support Professional (m/w/d) kennst du die Dynamik moderner Cloud- und SaaS-Infrastrukturen und hebst unseren Kundensupport aufs nächste Level. Du übernimmst von Anfang an Eigenverantwortung für komplexe Fragestellungen treibst die Standardisierung unserer Prozess...
Product Engineering, Team Lead
Materials Analysis
Ulm - Germany
Materials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products Atomic Force Microscopes Raman Microscopes and Benchtop NMR Products. We are part of the wider Oxford Instruments Group that also includes Andor Technology NanoScience Pl...
Product Engineering, Team Lead
Materials Analysis
Ulm - Germany
Materials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products Atomic Force Microscopes Raman Microscopes and Benchtop NMR Products. We are part of the wider Oxford Instruments Group that also includes Andor Technology NanoScience Pl...
Customer Support Team Lead
Wise
Singapore - Singapore
KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...
