Customer Queries Jobs in Berlin

YOUR MISSION:We are looking for a Technical Project Manager (TPM) to lead medium to highcomplexity deployments of our Agentic AI / conversational AI platform forenterprise this role youll own the end-to-end delivery lifecyclefrom scoping and planning through go-live and hypercareworking in a podmod...

About the role You are the central interface between our customers the product and the development teams. With your operational excellence you ensure that our customers are not just satisfied but truly delighted and that our internal teams can work effectively. If you want to...

YOUR MISSION:We are on a mission to make creating and managing AI voice agents as easy as hiring and onboarding a human. Today our platform serves highly technical users who configure advanced agent logic. Tomorrow we envision an experience that keeps the depth and flexibility experts need while bec...

YOUR MISSION:Join us in reimagining customer experience with Agentic AI. As an Enterprise Engagement Manager (f/m/d) at Parloa you are a core driver of customer success value realization and satisfaction of our enterprise customers. You will manage a portfolio of customers guiding them through imple...

YOUR MISSION:Join us in reimagining customer experience with Agentic AI. As a Senior Enterprise Engagement Manager (f/m/d) at Parloa you are a core driver of customer success value realization and long-term growth across Parloas Enterprise segment. You guide customers from implementation through ong...

YOUR MISSION:As aField Marketing Manager (f/m/d*) at Parloa you will execute field marketing initiatives that drive demand generate new business opportunities and accelerate existing sales pipelines. This role requires a strong understanding of the DACH market and the ability to design localized hig...

About the Role Mercor is seeking experienced customer services representatives to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. Its an opportunity to contri...

YOUR MISSION:As a Principal Product Manager Product Platform you will lead the strategic development and execution of Parloas product platform ensuring it delivers scalability efficiency and innovation across our product ecosystem. This is a pivotal role requiring a balance of visionary thinking and...

YOUR MISSION:As our first Business Development Executive in the UK/I region youll play a pivotal role in launching Parloas presence in a new market. Youll be part of building our revenue engine from the ground up in the region developing pipeline establishing relationships with enterprise prospects...

YOUR MISSION:As a Working Student (f/m/d) in the Agent Architect Team at Parloa youll support our mission to revolutionize customer service with AI Agents. Youll work closely with our Agent Architects to ensure smooth project execution from documentation and quality assurance to process optimizatio...

YOUR MISSIONJoin us in reimagining customer experience with Agentic AI.As a Program Manager Engineering Delivery Excellence (f/m/d) youll be the driving force behind predictable high-quality delivery across Parloas fast-scaling engineering organization. Youll help shape how we plan execute and scal...

YOUR MISSIONJoin us in reimagining customer experience with Agentic AI.As a Program Manager Engineering Delivery Excellence (f/m/d) youll be the driving force behind predictable high-quality delivery across Parloas fast-scaling engineering organization. Youll help shape how we plan execute and scal...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts Enterprise Resource Plannin...

About BriteBrite Payments is a leading Open Banking-powered Account to Account (A2A) payment provider of Instant Payments and Instant Payouts. We provide a convenient transaction experience for consumers and reduce the risk in the payment process for merchants. Founded in Stockholm in 2019 Brite is...

YOUR MISSION:As a Forward Deployed Engineer DevOps your mission is to build and scale the dedicated infrastructure that powers our custom agent integrations for our most important customers. You will be the key technical cornerstone of our team empowering our customer-facing Forward Deployed Enginee...

YOUR MISSION:Were looking for a motivated and tech-savvy IT Intern to join our in-house technology team in Berlin. Youll play a key role in supporting our day-to-day IT operations helping to maintain and improve our internal systems and ensuring our team has the tools and support they need to work e...

About ParloaParloas ambition is to become an iconic AI Platform company serving Fortune 2000 enterprises a unique opportunity to shape the next era of enterprise AI. With global enterprise customers we are already proving the impact of ourAgent Management Platform (AMP) which - beyond the initial su...

Customer Support German & English Hybrid role in Malta Dec/Jan Start Shift: 7:00 - Midnight Join a dynamic team providing customer support via live chat and email. Fluency in German and English required plus on-site training. What Youll Do: Handle customer queries via chat and email Work hybrid w...

THE ROLE & THE TEAMA Senior Salesforce Engineer in Zalandos Customer Care product environment will be a key player in developing and maintaining the Salesforce platform that supports the companys customer-facing digital self-help product. This role is crucial for optimizing customer self-service aut...

YOUR MISSIONJoin us in reimagining customer experience with Agentic AI. As a Principal Data Platform Engineer (f/m/d) you will shape Parloas data architecture lead cross-team initiatives and set the standard for engineering excellence all while staying close to the code. This is your opportunity to...