Customer Jobs in Hamburg

Operational Management: Coordination and management of day-to-day operations with our external call center partners as well as monitoring key KPIs (CSAT SLAs AHT etc.) and deriving actionable recommendations based on reports from various data sourcesQuality Management: Collaboration with service pro...

Location: Remote (Must be located in Greece)Relocation Package: Relocation Support for Work-Permitted CandidatesJob Type: Full-time Rotating Shifts (08:0000:00)Compensation: 1300 gross/month bonus How to Apply Send your CV to or Use Application Form We are hiring German-speaking Customer Support...

About the Opportunity Join our client a global leader in customer experience solutions supporting international users across digital platforms. This role offers a stable entry into an international environment with structured onboarding clear expectations and long-term career growth potential. You w...

About the Opportunity Join our client a global leader in customer experience and sales solutions as a Customer Success Account Manager focused on inbound sales. This role combines account management with consultative selling working with warm leads and existing clients to drive growth and long-term...

German-Speaking Customer Support Specialist Relocation Opportunity in Lisbon Are you a German speaker looking for an international career opportunity in one of Europes most vibrant cities A global leader in customer experience solutions is currently expanding its multilingual team in Lisbon Portuga...

Worum es in der Rolle wirklich gehtCustomer Success ist der Herzschlag unserer Kundenbeziehung: Vom Onboarding über bis hin zu Ausbau und Wachstum ist dieses Team unser Schlüssel zu nachhaltiger Kundenzufriedenheit. Customer Success verkauft nicht nur sondern begleitet und berät unsere Kunden aktiv...

Data Analysis: Aufbereitung und Auswertung operativer KennzahlenReportings & Automation: Erstellung von Leistungsberichten und Unterstützung bei der ProzessautomatisierungÜbernahme operativer Themen sowie die Kommunikation mit unseren internationalen DienstleisternUnterstützung im Qualitätsmanagemen...

Data Analysis: Preparation and analysis of operational key performance indicators (KPIs)Reporting & Automation: Creation of performance reports and support in process automationHandling operational topics as well as communication with our international service providersSupport in quality managementA...

Deutschsprachiger Airline Customer Service Agent Umzug nach Malta Standort: Malta (Vor Ort) Arbeitszeiten: Montag bis Freitag zwischen 09:00 18:30 (8-Stunden-Schichten) Überblick Sprichst du fließend Deutsch und möchtest eine internationale Karriere in einer dynamischen Branche starten Werde...

Independent handling of customer inquiries complaints and issues via emailTaking on additional tasks that support the operational business in our call centersClose collaboration with internal teams to optimize processes and workflowsSupporting the quality team to ensure quality standardsAssisting in...

Functional and disciplinary leadership of a team of customer service experts and project managersManagement coordination and further development of our external call centersManagement monitoring and continuous optimization of existing customer service processes to ensure the best possible customer e...

Collaboration with external service providers and their quality managers to ensure quality standardsContinuous improvement of customer satisfaction and other quality-related KPIsCollaboration with the internal last-level team and other international teams to ensure qualityExpansion and maintenance o...

Du verstehst Technologie liebst dieKommunikation mit Geschäftskundenund hast keine Angst vor Java und KI Außerdem berätst Du gern Dann bist Du hier richtig!zapliance ist eine Business-AI-company die agentische Lösungen für Audit und Finance Experten entwickelt. Wir sind ein kleines Team aus Data Sci...

You understand technology love communicating with business clients and arent afraid of Java and AI Plus you enjoy consulting Then you are in the right place!zapliance is a business AI company that develops agentic solutions for audit and finance experts. We are a small team of data scientists and au...

You understand technology love communicating with business clients and arent afraid of Java and AI Plus you enjoy consulting Then you are in the right place!zapliance is a business AI company that develops agentic solutions for audit and finance experts. We are a small team of data scientists and au...

No Relocation Assistance OfferedJob Number#172412 - Hamburg Hamburg GermanyWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more househo...

Job Description:In order to support the A320 Family Customer Line Hamburg Airbus Operations is looking for aVIE 2026 - Germany within Planning Activities & Support A320 Customer Line H/F (d/f/m)You are a highly motivated graduate and want to get to know the work of Airbus Then apply now! We look for...

We are hiring a German-speaking Customer Service to join an international team based in this role you will support customers across multiple channels handle inquiries efficiently and contribute to a high-quality service experience. Key responsibilities: - Assist customers via email chat and/or phon...

We are hiring a German English-speaking Customer Service to join an international team based in this role you will support customers across multiple channels handle inquiries efficiently and contribute to a high-quality service experience. Key responsibilities: - Assist customers via email chat an...

We are hiring a German English C1-speaking Customer Service to join an international team based in this role you will support customers across multiple channels handle inquiries efficiently and contribute to a high-quality service experience. Key responsibilities: - Assist customers via email chat...