Systems Support Specialist Jobs in Georgia

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What Youll DoManage the deployment and upkeep of internal network infrastructure including routers switches firewalls and wireless equipmentInstall configure and maintain internal servers and servicesImplement infrastructure changes and improvementsPlan and execute regular infrastructure maintenance...

Installation and configuration of studio IT equipment video walls video mixers monitors switches signal convertors & CCTV cameras utilizing software defined tools also its hardware installation and daily maintenance.Perform technical quality assurance of live studio environments prepare necessary re...

Your Responsibilities:First-line support which includes handling customers and internal users requests via chat email and phone (rarely happens) in English;Provide consultations about our products and services such as Cloud Hosting AI and more;Resolve technical issues by providing technical diagnost...

To monitor multiple Chat dashboards;To handle end users queries in live chat and ensure a prompt response;To coordinate with Service Managers and to inform end-users in the live chat about any service irregularity;To resolve any end-users disputes in the live chat and escalate to either Service Mana...

To monitor multiple ticket dashboards;To handle end users queries on incoming and ensure prompt response;To coordinate with other departments operators users about any service irregularities or other informational requirements and cooperate with 2nd line Technical Support;To sustain discipline in th...