Support Jobs in Georgia

What Youll DoOwn the end-to-end technical support experience for assigned Premium and Enterprise customers.Act as the primary technical point of contact for escalations complex issues and operational coordination.Build long-term technical relationships with customer stakeholders (DevOps SRE System A...

What Youll DoAct as the final escalation point for complex technical issues related to Cloud infrastructure and services.Investigate diagnose and resolve advanced incidents involving compute storage networking and virtualization.Analyze logs metrics and configurations to identify root causes and imp...

Launch Your IT Career with UsWe are building a talent pool of motivated tech-savvy individuals ready to start their journey in IT. If you have a solid foundation in technology and a passion for problem-solving this is your chance to gain hands-on experience across a range of industries and client e...

What Youll DoManage the deployment and upkeep of internal network infrastructure including routers switches firewalls and wireless equipmentInstall configure and maintain internal servers and servicesImplement infrastructure changes and improvementsPlan and execute regular infrastructure maintenance...

Installation and configuration of studio IT equipment video walls video mixers monitors switches signal convertors & CCTV cameras utilizing software defined tools also its hardware installation and daily maintenance.Perform technical quality assurance of live studio environments prepare necessary re...

Essential duties for the position include but are not limited to the following:Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAsResolve incidents and problems associated with EUC equipmentPerform reactive troubleshooting to effectively ident...

Your Responsibilities:First-line support which includes handling customers and internal users requests via chat email and phone (rarely happens) in English;Provide consultations about our products and services such as Cloud Hosting AI and more;Resolve technical issues by providing technical diagnost...

To monitor multiple Chat dashboards;To handle end users queries in live chat and ensure a prompt response;To coordinate with Service Managers and to inform end-users in the live chat about any service irregularity;To resolve any end-users disputes in the live chat and escalate to either Service Mana...