Support Jobs in Georgia

Your Responsibilities:First-line support which includes handling customers and internal users requests via chat email and phone (rarely happens) in English;Provide consultations about our products and services such as Cloud Hosting AI and more;Resolve technical issues by providing technical diagnost...

To monitor multiple Chat dashboards;To handle end users queries in live chat and ensure a prompt response;To coordinate with Service Managers and to inform end-users in the live chat about any service irregularity;To resolve any end-users disputes in the live chat and escalate to either Service Mana...

To monitor multiple ticket dashboards;To handle end users queries on incoming and ensure prompt response;To coordinate with other departments operators users about any service irregularities or other informational requirements and cooperate with 2nd line Technical Support;To sustain discipline in th...

We are looking for an Applications Support Engineer (Level 3) to join the team. We expect the Applications Support Engineer to: Work closely with Support QA and Development teams for setting up configuring and maintaining new and existing applications as part of the infrastructureDeploy install conf...

We are looking for a Technical Support Specialist who will watch for our platforms state in real-time and warn other parties about spotted issues. We expect the Technical Support Specialist to:  Ensure trouble-free functioning of the SH (Software & Hardware) complexImmediately attract other speciali...

We are looking for a Junior Technical Support Engineer who will be responsible to ensure the best service satisfaction to our customers.We expect the Junior Technical Support Specialist to:  Work in 5-day schedule (with duties on-call for nights and weekends)Monitor financial systems using proprieta...

First/Second line IT support for company internal users and contractors;Installing configuring and troubleshooting user laptops workstations printers mobile devices and other office IT equipment;Administering Windows MAC Linux operating systems on user devices;Managing user device environment using...

To monitor multiple Chat dashboards;To handle end users queries in live chat and ensure a prompt response;To coordinate with Service Managers and to inform end-users in the live chat about any service irregularity;To resolve any end-users disputes in the live chat and escalate to either Service Mana...

Office management/procurement: Ensure all office related supplies and services are provided Procurement execution Coordinate with local suppliers and vendors creation of POs receiving invoices in the Procurement system Ensure all hygiene and safety measures are in place Provide updates to Facilities...

Office management/procurement: Ensure all office related supplies and services are provided Procurement execution Coordinate with local suppliers and vendors creation of POs receiving invoices in the Procurement system Ensure all hygiene and safety measures are in place Provide updates to Facilities...

We are looking for an Applications Support Engineer (Level 3) to join the team.We expect the Applications Support Engineer to:Work closely with Support QA and Development teams for setting up configuring and maintaining new and existing applications as part of the infrastructureDeploy install config...