Service Engineering Jobs in Georgia

Your Responsibilities:Work with our customers to understand their challenges and needs and the value in solving them. Collaborate with teams across Gcore to deliver an amazing solution to our customers. Excel at owning and coordinating team resources to successfully build and deliver a compelling an...

Your Responsibilities:First-line support which includes handling customers and internal users requests via chat email and phone (rarely happens) in English;Provide consultations about our products and services such as Cloud Hosting AI and more;Resolve technical issues by providing technical diagnost...

To monitor multiple ticket dashboards;To handle end users queries on incoming and ensure prompt response;To coordinate with other departments operators users about any service irregularities or other informational requirements and cooperate with 2nd line Technical Support;To sustain discipline in th...