Network Support Specialist Jobs in Georgia

Installation and configuration of studio IT equipment video walls video mixers monitors switches signal convertors & CCTV cameras utilizing software defined tools also its hardware installation and daily maintenance.Perform technical quality assurance of live studio environments prepare necessary re...

Essential duties for the position include but are not limited to the following:Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAsResolve incidents and problems associated with EUC equipmentPerform reactive troubleshooting to effectively ident...

Your Responsibilities:First-line support which includes handling customers and internal users requests via chat email and phone (rarely happens) in English;Provide consultations about our products and services such as Cloud Hosting AI and more;Resolve technical issues by providing technical diagnost...

To monitor multiple Chat dashboards;To handle end users queries in live chat and ensure a prompt response;To coordinate with Service Managers and to inform end-users in the live chat about any service irregularity;To resolve any end-users disputes in the live chat and escalate to either Service Mana...

To monitor multiple ticket dashboards;To handle end users queries on incoming and ensure prompt response;To coordinate with other departments operators users about any service irregularities or other informational requirements and cooperate with 2nd line Technical Support;To sustain discipline in th...