Customer Support Team Lead Jobs in Georgia

WE ARE EXPANDING SWISS DESK (DE) TEAM LEADER (DE) & RETENTION AGENTS (DE) Location: Tbilisi Georgia Market: Swiss Market Language: German (DE) Fluent Level Required Relocation Package Available About the Opportunity Our client is expanding their Swiss Desk and is seeking a high-performing Team...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

We are a fast-growing global performance marketing agency with deep expertise across the digital advertising landscape and adtech ecosystem. We operate a high-scale Mediabuying engine and our core focus is delivering strong profitable results across international markets.As we continue scaling our M...