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POS & Hardware Channels Manager
Job Location:
Salary:
Experience Required:
Posted:
26 September 2026 (5 days ago)
Posted:
Application Deadline:
24 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Kolomoni Microfinance Institution (Gambia) is a CBG-licensed microfinance institution serving customers across The Gambia. We are recruiting a POS & Hardware Channels Manager for our Merchant Business & Digital Payments function.
THE ROLE
You will own the complete POS and acceptance-hardware lifecycle ensuring devices are securely controlled selectively deployed active productive and supported. The measure is not terminals shipped but terminals transacting. You will report to the Head MBDP.
WHAT YOU WILL DO
- Develop the POS and hardware channel strategy operating standards and annual deployment plan.
- Coordinate procurement receipt custody configuration deployment activation maintenance retrieval redeployment and controlled disposal.
- Apply evidence-based placement criteria using merchant demand expected throughput and unit economics.
- Set inventory maker-checker chain-of-custody repair and asset-reconciliation controls.
- Lead terminal performance monitoring inactive-terminal management and redeployment.
- Lead the repair function and enforce diagnosis repair swap backlog and technician productivity standards.
- Own warranty and RMA workflows and investigate losses tampering and unexplained movement.
Requirements
- Seven or more years in payments terminal estate management acquiring device operations or a related field.
- Practical command of inventory control chain of custody and asset reconciliation.
- Experience of terminal management systems remote configuration and over-the-air updates.
- A bachelors degree in a relevant discipline.
